ACCOUNT FEATURES
How do I track and manage my eCards?
What is an eCard memo?
What is the 'Info' button for when I am composing or sending my eCards?
Why can't my eCard be embedded in the email rather than making a recipient click to view the card?
Are invitations and surveys included in my eCard membership?
Can the CorpNote system look like my web site?
How does CorpNote compare with leading eCard services like Hallmark, American Greetings and Plaxo?
Do you have an automatic birthday reminder service?
ADDRESS BOOK
How do I add email addresses to my address book?
Can I import email addresses from other programs?
What is the 'Email Type' option for when adding or modifying a contact in my address book?
How do I stop my cards from going into my recipient's 'SPAM' bin?
Why are my cards not getting through to my recipients?
How do I create send lists so I can easily send to groups of people?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
Do you use the email addresses in my address book?
How many emails can I have in my address book?
Can I track my contacts' upcoming birthdays or anniversaries?
How do I add new contacts to an existing group?
Does the individual membership allow imports from Outlook?
How can I delete whole categories in the address book, without having to check each individual contact?
Can I send eCards without creating a CorpNote address book or importing my contacts?
How do I know if my eCard recipient's email address is valid?
Can I import into my address book if I don't have Microsoft Outlook?
BILLING AND PASSWORDS
I am having problems signing in. What do I do?
How do I pay for membership?
How do I cancel my membership?
How do I end my membership?
How do I know what users I was billed for last month?
How do I know what I was billed last month?
Is their a minimum sign-up period, or a minimum number of months, that I have to pay for membership?
What payment types do you accept?
How do I renew my membership?
How much does it cost to renew my Company membership?
How can I get an invoice (receipt) for my CorpNote membership payment?
Can the account be canceled at any time I am not satisfied?
How am I billed for your service?
I only want to use your system for a month. How can I do that?
BROWSER SETTINGS
Why do I need to allow Cookies to use your web site?
Does your service use pop-up windows?
Why can't I see the navigation bar or drop-down menus?
COMPANY MEMBERSHIP
How much does it cost to join?
How do I pay for membership?
What is included in my monthly membership?
How do I know what users I was billed for last month?
How do I put a CorpNote sign-in box on my web site?
Can the CorpNote system look like my web site?
How much does it cost to renew my Company membership?
Can my company join as an individual member?
Do you provide custom design services?
COMPANY USER ADMINISTRATION
How do I know what users I was billed for last month?
How do I put a CorpNote sign-in box on my web site?
CUSTOMIZING MY SETTINGS
How do I add an eCard design to my favorites bin?
How do I create my personal signature to appear at the bottom of my eCards?
How do I set a default custom eCard style for all eCards I create?
How do I put a CorpNote sign-in box on my web site?
Can the CorpNote system look like my web site?
How do I change the FROM email address on my eCards?
eCARDS - CREATING AND SENDING
How do I create an eCard?
How do I search for an eCard design?
How do I add an eCard design to my favorites bin?
How do I compose an eCard? What are the text editing choices?
Can I insert text from another program into my eCard?
Can I use HTML code when composing my eCard message?
Can I insert a hyperlink to a web site or email address in my eCard message?
How many people can I send my eCard to? Can I send to more than the 250 limit?
How do I address my eCard?
How do I select a date for my eCard to be sent?
How do I set a default custom eCard style for all eCards I create?
Why is my eCard not sending?
Is there a limit to the number of eCards, surveys or invitations I can send?
Why can't my eCard be embedded in the email rather than making a recipient click to view the card?
How do I stop my cards from going into my recipient's 'SPAM' bin?
Why are my cards not getting through to my recipients?
How many links can I put in my eCards?
Are invitations and surveys included in my eCard membership?
How do I create send lists so I can easily send to groups of people?
When an eCard notification email is sent, will it have my return email address?
How many card designs do you currently have in your data base? How often do you change or add card designs?
Do I have to add people to my address book to send an eCard?
How do I create a one time send list?
Can I track who has not responded to an eCard and resend it to them?
Can I send eCards to employees within my own company?
Can I have links in my card text?
How do I Copy a Card I have sent?
What does my card recipient see?
Can I directly link to an eCard, event, or survey?
Can I put a link to my eCards into community sites?
Is there any limit to the number of eCards that can be sent?
Why can't my eCard be included in the email message rather than a click through from an Email?
Can I send eCards without creating a CorpNote address book or importing my contacts?
How do I change the FROM email address on my eCards?
Will my eCard recipients see the email address of the other people I sent my eCard to?
How do I get the "Dear/person" name in the same color as the eCard text?
What can I include in the signature line of my eCard?
How do I get a person's first name to appear in the Greeting above the card?
If I send an eCard to muliple recipients, will they all see eachother's names?
Can I include social media links in my eCards?
How do I make an eCard into a coupon?
Can I add my logo to an eCard or invitation?
eCARDS - USING YOUR OWN ARTWORK
Can I upload my own eCard designs?
Can CorpNote design cards for me?
Can the CorpNote system look like my web site?
How do I create my own custom eCards?
Can Individual Members share their custom-designed cards with other CorpNote Members?
I used Powerpoint to design my card and I can not upload my card designs. I get an error message that the file is too wide.
Is it possible to upload custom designed invitations or do we need to use a template for the eCard?
Do you provide custom design services?
EMAIL AND SPAM
What is CorpNote's policy on spam?
Why can't my eCard be embedded in the email rather than making a recipient click to view the card?
How do I stop my cards from going into my recipient's 'SPAM' bin?
Why are my cards not getting through to my recipients?
When an eCard notification email is sent, will it have my return email address?
Why aren't my eCards reaching my recipients - why aren't they getting picked up?
I can't receive CorpNote emails sent to myself, or other people in my company can't receive my eCards.
My eCards are going into SPAM. What can I do to reduce this?
Why can't my eCard be included in the email message rather than a click through from an Email?
How do I change the FROM email address on my eCards?
Will my eCard recipients see the email address of the other people I sent my eCard to?
If I send an eCard to muliple recipients, will they all see eachother's names?
How do I know if my eCard recipient's email address is valid?
How can I use my email program, like Outlook and gmail, to follow up sent eCards?
Why do I sometimes see random characters or spaces in my email pickup notice?
How do I change my email address that my eCard recipients see and respond to?
What happens if a recipient's email address is incorrectly input and sent?
FREE eCARDS
Are the free eCard designs all of the designs that you have?
Do you have free eCards?
What is the difference between free eCards and paid memberships?
Can I send an online invitation and manage an event using your free eCard system.
The CorpNote logo is on the free eCard notice that my recipient's see. Do you have your logo on paid memberships?
GETTING TECHNICAL SUPPORT
How do I receive support / help?
Is there someone I can talk to for support?
What are your office hours?
INVITATIONS
What do I do if the event information sent with an invitation has changed?
Are invitations and surveys included in my eCard membership?
Why should I use CorpNote to manage my invitations / surveys and responses when I could just use my email program and other software on my computer?
How can I send an event reminder?
Can the invitation response manager track how many invitations have been opened, or just how many have been replied to?
What if I have several eCards for the same event, will I have to manage separate guest lists for the one event?
Can I create an eCard that invites people to register for different events, or can they only register for one event? Do I need to send out individual eCards for each event?
How many additional guests can be included in a response?
How do I view my invitation responses?
MEMBERSHIP
What is CorpNote?
How much does it cost to join?
How do I pay for membership?
What is included in my monthly membership?
How do I cancel my membership?
What is CorpNote's satisfaction policy?
How do I end my membership?
How do I know what I was billed last month?
How do I change my individual membership to a company membership?
How can I compare the different plans?
Is their a minimum sign-up period, or a minimum number of months, that I have to pay for membership?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
How long have you been in the eCard, online invitations and surveys business?
Why should I use CorpNote to manage my invitations / surveys and responses when I could just use my email program and other software on my computer?
How do I renew my membership?
How much does it cost to renew my Company membership?
Is the service priced per eCard, number of recipients or number of events or surveys being managed?
If I want to upgrade can I convert my existing account so I don't lose any information?
Can my company join as an individual member?
I only want to use your system for a month. How can I do that?
MISCELLANEOUS
What is CorpNote?
Is there any advertising on paid memberships?
Will CorpNote be adding features to the system?
Can I sign up for CorpNote's electronic newsletter even if I am not a member?
What are your office hours?
How do I put a CorpNote sign-in box on my web site?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
How long have you been in the eCard, online invitations and surveys business?
How can I subsrcibe to or unsubscribe from the CorpNote newsletter?
What is a referral code?
PRIVACY AND SECURITY
Are my eCards private?
Why can't my eCard be embedded in the email rather than making a recipient click to view the card?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
Do you use the email addresses in my address book?
SURVEYS
How do I create a survey?
How many survey questions can I have?
How do I send my survey?
How do I view my survey responses?
Can I download my survey results as an excel file?
What if someone calls me with their survey response?
Are invitations and surveys included in my eCard membership?
Why should I use CorpNote to manage my invitations / surveys and responses when I could just use my email program and other software on my computer?
TERMS OF SERVICE
What is CorpNote's satisfaction policy?
How do I end my membership?
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