Click here to view our tutorial on managing your e-cards.

To manage sent e-cards, choose E-cards / Sent Cards from the navigation menu.

Click the 'View Card' button next to a card you have sent. You will see who picked up your e-card on what date and who did not pick up your e-card. If a card recipient receives your e-card notification, but does not click through to view your e-card, you will not see this activity in your log.

You can also add memos to each card, copy cards to use again, and send a follow up e-card to all recipients, those who didn't pick up the card and those that did pick it up.

Important Notes:

• Sent E-cards older than 60 days are removed from our system and cannot be retrieved.
• You cannot edit a card once it has been sent.

To manage saved cards, Choose E-cards / Saved Cards from the navigation menu. You can continue to edit any e-card in your saved cards bin. You can also delete or copy these e-cards.

You can manage your scheduled cards from the My Account, Saved Cards or Sent Cards screens. Click the 'scheduled' cards link to continue to edit any e-card in your scheduled cards. You can also delete or copy these cards.

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For every e-card you create, you can create a personal memo (that only you see) relating to that card such as the reason you sent the e-card, how you know the person etc.

You can view or edit memos from any of the screens in your E-card History. Simply find the e-card you want to create a memo for and click Edit Memo.

The only person that will see your memos is you.

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Click the 'Info' button when you need additional information or a guide on how to use a particular feature.

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When we created CorpNote, we considered various delivery methods and chose to use the "email invitation" model because it offered several benefits:

• By clicking on an invitation, CorpNote shows you who actually views your e-card. Embedding tracking links in emails is a practice that we rejected for spam and privacy issues.
  
  
• Our invitations can be read by non-html email software; embedded e-cards would not be visible to those recipients.
  
  
• More recipients can view your e-card because it won't be rejected by SPAM filters or Proxy servers that don't allow embedded graphics in emails.
  
  
• By launching a web browser to view the e-cards, we can provide a richer, more stable viewing environment. This includes Flash multimedia and video in our e-cards.
  

Additionally, we are seeing a shift in how people are picking up their email (Blackberries, handheld cellular devices, etc.) and increasingly strict email filtering by corporations, that don’t allow html email or severely restrict it.

Our service enjoys a good click-through percentage because we practice and encourage “good email manners”: we clearly identify you as the sender, and we only encourage permission-based email campaigns to people who presumably will recognize you or your company.

There are many reasons people don’t open an email; with CorpNote (because we use the browser click-through) you can see who views your card, and easily resend to just those who didn’t view it, sending it out a second time as a text-only email that is easily delivered.

As with postal mail, you have to compare the cost with the effectiveness of actually reaching your intended recipient. If you use a good subject line, and the people you are sending to recognize your company, then E-cards (even with a click-through) are a great way to effectively and efficiently get your message out.

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Yes. All members can send an unlimited number of e-cards, invitations and surveys per month.

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Yes. Our group plans offer this ability. Click here to learn more.

If you need help with graphic design, please call our art department at 609-406-1665.

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We have gotten this question so many times that we have created a feature comparison chart to help you make your decision. (Click here to view the chart.) Each company has its strengths and your decision will depend on what you are looking for in an online greeting card service.

CorpNote has one of the most flexible e-card creation tools with millions of colors for text and backgrounds and the ability to include hyperlinks in the e-card message. We also enable you to save your own messages into our message helper and there is no download required for the Spell Checker.

CorpNote also offers the ability to customize our entire web site with your company's logo & colors. Click here to learn more about this feature.

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There are 2 ways you can send and schedule birthday e-cards using CorpNote:

1. Using your Address Book: When you add a person to your address book, enter their birth date in the field provided. Once a month, or whenever you choose, compose your birthday e-cards for everyone with an upcoming birthday using our address book search feature. You can schedule cards to be sent any date in the future over the next year.

2. Using Birthday Reminders: You can set email reminders that tell you who has a birthday or anniversary each week, and send e-cards as you go. From your 'My Account' page, click the 'Set Email Reminders' button. You can set a reminder to be emailed to you for anyone in your address book with an anniversary or birth date.

Birthday e-cards can also contain coupons in honor of their special day or to notify someone that a gift is coming.

Here is a link to our tutorial that further explains some of the ways you can send or schedule an e-card [click here].

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Click here to view our address book tutorial.

From the navigation menu choose E-Cards/Address Book.

You can add email addresses in 2 ways:

1. Add an individual address by clicking the 'Add Contact' button.

2. Add multiple addresses by clicking the 'Import Contacts' button. You can then select which program you would like to import from: Outlook, Outlook Express, Act! or 'other' contact managers. Specific instructions are provided based on your choice.

In summary: When importing multiple addresses, you will need to open your existing contact manager software and 'export' your contacts to a file that will be stored on your machine. You will then need to click the 'browse' button (on our import instructions page) to find the file you created on your machine. When you click the 'Import Contacts' button at the end of our instructions, your addresses will be uploaded into your address book for review.

You will then see a complete list of all the contacts that were in your uploaded file. You can then select which email addresses you want to add to your address book. You will also be able to modify the first name, last name, email address and category fields prior to import.

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Yes! You can import your email contacts from Outlook, Outlook Express or ACT! by following our step-by-step instructions. After you sign in, go to E-Cards > Address Book from the navigation menu and click on the 'Import Contacts' button.

You can also import addresses from any program that lets you create a comma-delimited (fields separated by commas) text file. Another option is to create your own text file of contact information and follow the instructions for "Other Contact Managers".

You will be presented with a confirmation screen to review your email addresses before your new contacts are imported.

Get step by step instructions by viewing our tutorial.

If you are having difficulty, please contact our Customer Support team.

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All email invitations to view your e-card are sent in HTML format. Only members of your address book with the 'email type' set to text-based will receive a text based email without graphics.

Reasons for using a text-based email:

• In corporate environments, emails with images can sometimes be blocked


• Allows people with text-based email clients to still receive an online E-Card


• Emails containing images can sometimes be miscontrued as Spam and are blocked

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Everyone's SPAM filters are set differently. To help alleviate this problem, find this person in your address book and click the modify button. Set the 'email type' to text-based. The next time you send a card to this person, they will receive a text based email without graphics.

Reasons for using a text-based email:

• In corporate environments, emails with images can sometimes be blocked


• Allows people with text-based email clients to still receive an online E-Card


• Emails containing images can sometimes be misconstrued as Spam and are blocked

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First, make sure the email address you are using to sign into our system is a valid email address. Our system requires that your email address be valid before an e-card can be sent.

If your email is valid, then the problem could be due to your recipient's SPAM filters or the program they use to receive email. To help alleviate this problem, find this person in your address book and click the modify button. Set the 'email type' to text-based. The next time you send a card to this person, they will receive a text based email without graphics.

Reasons for using a text-based email:

• In corporate environments, emails with images can sometimes be blocked


• Allows people with text-based email clients to still receive an online E-Card


• Emails containing images can sometimes be miscontrued as Spam and are blocked

Other problems that can occur. If your 'From' address is not valid, our system blocks the email from being sent. In some situations, if you send an E-card from yourself to yourself, your email server may block it as SPAM.

If your still having problem, you can call us at 609-406-1665. Our technical support team is available by phone weekdays from 9-5PM.

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View our creating groups online tutorial or follow the instructions below.

1. Sign in and choose E-Cards / Address Book from the navigation menu

2. Click the 'Add Group' button

3. Name your Group something you will easily remember when you go to send your card

4. Highlight all of the people on the left that you want to add to the group (Ctrl + click on each name) or click the text link for 'Select All'.

5. Click the 'Add' button

6. Once you have finished, click the 'Add New Group' button

Now you can easily send an e-card to this group. On the send card screen, select 'Add Group(s)' and then check the box next to the group name. Click 'Add Groups to Send List' and all of the email addresses will be inserted into your send list.

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We do store the names and email addresses of your card recipients so you can view who picks up your cards and so you can maintain your address book. We DO NOT do anything with the information you maintain in our system, unless we are required to do so by law.

For more information on privacy, visit http://www.corpnote.com/about/privacy.asp

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ABSOLUTELY NOT. We keep all of your information private unless we are required to by law or you provide us with written permission.

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There are no limits on how many emails you can have in your address book. We also do not charge per email address.

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Yes.

1. Sign in and choose E-Cards / Address Book from the navigation menu.

2. Click the 'Search Contacts' button to be able search for a birthday or anniversary date.

3. Input a date range in the birthday or anniversary drop down list to search a specific time period or locate your contact in the individual contacts section to view your contact's birthday or Anniversary date.

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Follow these steps to add contacts to an existing Group

1. Sign in and go to your address book
2. Import or manually add your contacts (hint use 'category' to easily find them again)
3. Click on View Groups
4. Click the 'Modify' button next to the Group you want to add people to
5. Click on 'Category' next to the sort by option. Highlight the people you want to add and click the 'Add' button
6. Save your changes.

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Yes, you can import from Outlook and Act and other contact managers. We provide tutorials and instructions in the import area that guide you through the process.

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Use the Search Contacts at the top of the address book. Enter the category you want to delete and click search. The resulting page will give you a list of contacts in that category.

The top checkbox on the results page selects all the entries on the page. You can then 'delete checked.'

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You can send a card without creating an address book entry for each recipient by typing the address in the send list box or by using copy and paste from a document containing your email contact list. You can send an e-card to up to 250 email addresses at a time.

If security of your intellectual property is a concern, please note that we do not use/sell any of your contacts, as outlined in our privacy statement.

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From any page, enter your email address and password that you specified when you registered for our service. If you changed your email address in your account preferences, this is the email address you will need to use to sign in.

If you select the 'Forgot your password?' link, our system will send you a temporary password to the email address you use to sign in.

Did you receive the following error message? "Your email address does not appear to be a registered user." If so, this means the email address you are using does not match our records. You may have entered your email address incorrectly. Please retype it carefully and try again. If this doesn't work, try another email address you may have used.

If you didn't receive an error message, our system may not recognize you if you have cookies turned off in your web browser. Click here to learn how to check and turn on cookies.

If you believe your membership is current and you are still unable to log in, please contact us via our member services contact form

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When you sign up for a CorpNote account, you will enter your credit card information via our secure order page. We accept American Express, Discover, MasterCard, and Visa. Once you establish a CorpNote account, your credit card will automatically be charged monthly on your billing anniversary date, which can be found on the 'My Account' screen. You may cancel at any time by following our online cancellation procedure.

We will accept a business check as payment for the $350 Company Plan set up fee, or if you wish to pre-pay any Corpnote membership for a 12 month period.

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You may cancel your membership at any time by completing our cancellation form. An email will then be sent to you, which contains a link. You must click on this link to finalize the cancellation process.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

If you cancel your membership within 4 days of your next billing date, you will not be billed for the next month's billing cycle.

If you cancel within 10 days of joining, you will receive a full refund.

If you renew your membership within 30 days of canceling, you can continue using the CorpNote system without losing your preferences, address book, e-card history, events, surveys or saved favorites.

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You may cancel your membership at any time by completing our cancellation form. An email will then be sent to you, which contains a link. You must click on this link to finalize the cancellation process.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

If you cancel your membership within 4 days of your next billing date, you will not be billed for the next month's billing cycle.

If you cancel within 10 days of joining, you will receive a full refund.

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Your credit card statement should reflect the appropriate monthly charge based on your type of membership.

If you are a group member, you can view a list of the individual members for which you were billed. Sign into your account and select My Account / Manage Users from the navigation menu. Click on 'View Past Invoices.'

If you have a question about a charge to your card, please call us at 609-406-1665.

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Your credit card statement should reflect the appropriate monthly charge based on your type of membership. If you have a question about a charge to your card, please call us at 609-406-1665.

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No. We do not have a minimum sign up requirement. You can sign up for one month, use the service, and then cancel 4 days prior to your monthly billing date and you will only be charged for your one month of use.

For more about our terms, visit http://www.corpnote.com/about/terms.asp

For more about cancellation policies, visit http://www.corpnote.com/help/cancelAccount.asp

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We accept Discover, Visa and Mastercard.

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1. Sign in with the email address and password you used for your account.
2. You will be presented with a form to renew membership.
3. Enter your credit card information.

When your card is approved, you will regain access to your account. If you renew within 60 days, you will see your address book, signature settings, saved cards, message helper messages, and favorites/preferences.

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If you renew your group membership WITHIN 60 days from the date your account was cancelled, there is a $100 account activation fee. You will then be able to re-activate all of your company's users and you will immediately see all of your personal account settings.

If you renew your group membership AFTER 60 days from the date your account was cancelled, there is a $350 account activation fee. You will need to reset your personal settings and re-enter your company's users.

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If you have an individual membership or you are a company group administrator, you can sign into your account to get invoices.

1. Go to My Account > Billing and Password
2. On the left side of the screen, under Billing History is a listing of all your invoices with the amount and date they were paid.

If you are a company group member, contact your group administrator for more information.

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Yes, you can cancel your account at any time. The date you sign up is your renewal date. For example, if you sign up on 8/8, your next billing date is 9/8. To not be charged for that month, you need to cancel 2 days prior to your renewal date.

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Your billing cycle is based on the date you establish your account. For example, if you sign up for an account on 11/20, then your next billing date wil be 12/20. To find your billing date, sign into your account and go to My Account > Billing and Password. On the upper right side of the screen is your next billing date.

You may cancel your membership at any time by completing our cancellation form. An email will then be sent to you, which contains a link. You must click on this link to finalize the cancellation process.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

If you cancel your membership within 4 days of your next billing date, you will not be billed for the next month's billing cycle.

If you cancel within 10 days of joining, you will receive a full refund.

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Some members only use CorpNote for the winter holidays or other special one-time occassions.

When you join, your credit card will be billed monthly until you cancel. If you are just sending e-cards for the holiday, you will need to cancel your membership 4 days prior to your billing date. (You can view your billing date by going to My Account > Billing and Password). For example, if you join on 12/15/09, you need to cancel on 1/11/2010 to not be billed for the next month of service. Here is a link to our cancellation form. http://www.corpnote.com/help/cancelAccount.asp

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You only need to enable cookies if you are a member of our service.

Our site uses cookies to save your e-card changes as you compose your e-card, and other preferences as you go from screen to screen while you are signed in.

Cookies are controlled by your web browser, under your Internet or security settings. If you have cookies turned off as a general setting in your browser, you can still allow cookies on our site.

Here are instructions to allow cookies in common browsers just for our site.

Internet Explorer:

1. Select Tools/Internet options


2. Click the Privacy tab


3. In the Websites window at the bottom, click Edit


4. In Address of web site box type: http://www.corpnote.com


5. Click Allow

Netscape:

1. Browse to http://www.corpnote.com


2. Select Tools/Cookie Manager


3. Choose "Unblock cookies from this site"

FireFox:

1. Select Tools/Options...


2. Click "Privacy"


3. Click the "+" next to Cookies to show options


4. Click the Exceptions button


5. In Address of web site box type: http://www.corpnote.com


6. Click Allow

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Very few features on our site use pop-up windows.

We have kept this to a minimum since some web browsers and Internet service providers offer the option to 'block' pop-up windows to help with blocking annoying advertising. (We assure you we do not have any advertising and never will.)

If you need to disable your 'pop-up' blocker tool(s) for our site, please check your web browser or Internet service provider to see how to allow pop-up windows for our site.

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CorpNote uses Javascript programming to display the drop-down navigation in its web site. Please make sure your browser has Javascript enabled.

FireFox: Go to Tools > Options...
Select the Content tab, and check the box for "Enable Javascript."

Google Chrome: Javascript is set on by default, but can be prone to errors. You can try to clear your cache and delete cookies to fix the problem, but be forewarned that this will delete preferences and history for all other sites you visit.

Internet Explorer has Javascript turned on by default, and is recommended for accessing your CorpNote account.

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Click here for a tutorial on how to create an e-card.

You can design, compose and address an e-card in any order. If you wish to design your e-card first, click on the "Create a Card" button in the upper left side of the screen. Choose an e-card design by selecting from your favorites, new e-card designs, or by doing a search. Then compose your message and address your e-card.

You can send the e-card now, save it for later, or schedule it to be sent on a future date.

If you are not a member, click here for a real-time demo.

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CorpNote allows you to search for e-card designs in a number of ways, using simple pull-down lists or keywords. You can select by:

• Occasions - such as birthday, congratulations and thank you
  
• Holidays
  
• Blank Cards - these e-cards do not have text on them
  
• Stationary Sets - these e-cards have the same imagery but different messages
  
• Art type - view e-cards that are photos, graphics, or animated
  
• Keyword - type keywords like 'yellow flower'

Now click 'show designs' and all e-cards that match your search criteria will be returned.

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When you find an e-card design that you use often and want to retrieve quickly, check the box under the e-card thumbnail image and then click the 'add to favorites' button.

If you are viewing e-cards in the e-card viewer, you can click the 'add to favorites' button under the large image of the e-card.

Your favorite e-cards will now appear in your Favorites box when you click the 'Create a Card' button in the upper left of your screen.

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When you compose your message in the text area of your e-card, you type your text in an easy-to-use 'MS Word-like' text area. You can choose font size, face and color, insert hyperlinks to a web page or email address, and paste in text from other applications.

You can also create and save messages using the 'Message Helper' feature, which automatically inserts frequently used text, links and styles.

Please Click Here to view a detailed tutorial on composing e-cards.

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Yes! But because each program works slightly differently, you results may vary, since some programs format the text you are copying. Here are some general tips to get you started.

First, you can copy from virtually any program that allows you to highlight the text to select it, including web browsers. Plain text (.txt) works great and contains no formatting, so you can safely format it using CorpNote's Compose tools. RTF text usually copies and pastes well and can retain formatting. MS Word has a mind of its own, and has lots of proprietary formatting...so CorpNote will automatically recognize this and offer to remove the formatting. You can proceed and see if it looks, or whether it would be better to strip the formatting and use the built-in CorpNote text editing tools. (When you compose a CorpNote, you will see the actual card update in real time as you edit it, so you'll get a good idea!)

Next, learn your shortcuts...
To copyany text from virtually any program, highlight your source text and press 'Ctrl+C' (Command+C on Mac).
To paste, press 'Ctrl+C' (Command+C for Mac).

Alternately you can highlight your text and right click for the cut/copy/paste/delete commands. (You single-button Mac users can hold down the Command key and click to simulate a PC right click!)

Cleaning Up Stubborn Text...
If the text you are pasting is not what you expected, you can tell CorpNote to strip the formatting manually once you've copied it from the source: in the compose tools, click the icon labeled 'paste as text' and it will be inserted into your message where you can make changes.

Finally, an old trick to strip formatting is to simply paste your text into Notepad (Simple Text on Mac), and then copy it again from there.

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No. CorpNote uses an easy-to-use MS Word-like compose tool that adds the HTML code for you. If you type in HTML code in the text editor, it will display the unwanted code in your card. CorpNote also uses filters to remove certain content/code that could cause undesireable results in our product.

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Yes. Highlight the text you want to be clickable and then click the 4th icon from the left on the toolbar.

Select the type of link, such as a URL (which is any web site address) or E-Mail address.

If you select Email address, you can type a subject line and/or text to appear in the body of the email that they will send to you. When your e-card recipients click on this link, they will see your pre-formatted email message but their email program will allow them to change the subject and body of the email.

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You can send each e-card, invitation or survey to 200 recipients at one time. If you have more recipients on your "send list", then make a copy of your card, and send the copy to the next group of 200 people on your list.

Members that have been in good standing for 60 days may request that this limit be raised to 1,000 recipients per card. (We limit the number of addresses you can send a single card to to prevent SPAMMERS from using our service.)

Tip - Many of our members organize their contacts into 'Groups' so they can more easily send e-cards to a larger volume of people. Click here to view our tutorial on creating groups in your address book.

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When you are finished composing your e-card, click the 'send' button. You are presented with 3 ways to add people to your e-card send list.

1. Type in the email addresses, one per line, and click the 'Add Recipient' button.
2. Click the 'Add Groups' button to select a Group you have pre-defined in your address book.
3. Click the 'Address Book' button and check the box next to each individual that you would like to send the card to. Click on any word in blue to sort by that label (eg. Last Name).

Your Send List is limited to a maximum of 200 recipients for each e-card.

View the tutorial on addressing and sending your e-card.

You can also customize your email subject line that recipients see when they receive the email invitation to view their e-card.

Save your changes, send the e-card now or schedule it to be sent for a day in the future.

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After your 'Send List' contains the email addresses of all your e-card recipients, you can choose whether to send the e-card now or any day in the future.

If you click 'Select the Date,' you will be presented with a calendar icon from which you can select a date to send your e-card. Use the arrows to select the month, and click on a date to schedule your e-card.

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View the 'My Favorite Styles' tutorial

From the navigation menu choose E-Cards / My Favorite Styles.

Choose your favorite font face, size, text color, card color and frame color or design. If you want this style to appear as the default for all e-cards you create, check the box. If you do not select this box, you can still easily choose these card style preferences when creating an e-card by selecting the checkbox that says 'Use Custom Card Style.'

Choose the Signature items, such as Name, Title etc., that you want to appear in your e-card as a default.

Choose the desired width for our e-card tools. This is great for people who use wider monitors and want to make the most of their screen space.

Choose the Compose Options you use most often, so those tools are easily accessible to you each time you create an e-card.

Don't forget to click the 'Save Your Custom Style' button to save your changes.

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If you noticed that your web browser takes a long time to send an e-card or it doesn't send an e-card at all, it may have to do with your browser's cache setting. (OR for card send lists of more than 25, you may have a pop-up blocker problem - click here.)

To change your cache options in Internet Explorer:

1. Select Tools/Internet options


2. On the General tab, you will see a section called 'Temporary Internet Files'


3. Click the Settings button
   
4. Under 'Check for newer versions of stored pages,' select every visit to the page or every time you start Internet Explorer

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You can send an unlimited number of e-cards, surveys and invitations per month.

You can send an e-card up to 200 recipients at one time. This limit can be raised for our group members who have not had any spam complaints against them.

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When we created CorpNote, we considered various delivery methods and chose to use the "email invitation" model because it offered several benefits:

• By clicking on an invitation, CorpNote shows you who actually views your e-card. Embedding tracking links in emails is a practice that we rejected for spam and privacy issues.
  
  
• Our invitations can be read by non-html email software; embedded e-cards would not be visible to those recipients.
  
  
• More recipients can view your e-card because it won't be rejected by SPAM filters or Proxy servers that don't allow embedded graphics in emails.
  
  
• By launching a web browser to view the e-cards, we can provide a richer, more stable viewing environment. This includes Flash multimedia and video in our e-cards.
  

Additionally, we are seeing a shift in how people are picking up their email (Blackberries, handheld cellular devices, etc.) and increasingly strict email filtering by corporations, that don’t allow html email or severely restrict it.

Our service enjoys a good click-through percentage because we practice and encourage “good email manners”: we clearly identify you as the sender, and we only encourage permission-based email campaigns to people who presumably will recognize you or your company.

There are many reasons people don’t open an email; with CorpNote (because we use the browser click-through) you can see who views your card, and easily resend to just those who didn’t view it, sending it out a second time as a text-only email that is easily delivered.

As with postal mail, you have to compare the cost with the effectiveness of actually reaching your intended recipient. If you use a good subject line, and the people you are sending to recognize your company, then E-cards (even with a click-through) are a great way to effectively and efficiently get your message out.

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Everyone's SPAM filters are set differently. To help alleviate this problem, find this person in your address book and click the modify button. Set the 'email type' to text-based. The next time you send a card to this person, they will receive a text based email without graphics.

Reasons for using a text-based email:

• In corporate environments, emails with images can sometimes be blocked


• Allows people with text-based email clients to still receive an online E-Card


• Emails containing images can sometimes be misconstrued as Spam and are blocked

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First, make sure the email address you are using to sign into our system is a valid email address. Our system requires that your email address be valid before an e-card can be sent.

If your email is valid, then the problem could be due to your recipient's SPAM filters or the program they use to receive email. To help alleviate this problem, find this person in your address book and click the modify button. Set the 'email type' to text-based. The next time you send a card to this person, they will receive a text based email without graphics.

Reasons for using a text-based email:

• In corporate environments, emails with images can sometimes be blocked


• Allows people with text-based email clients to still receive an online E-Card


• Emails containing images can sometimes be miscontrued as Spam and are blocked

Other problems that can occur. If your 'From' address is not valid, our system blocks the email from being sent. In some situations, if you send an E-card from yourself to yourself, your email server may block it as SPAM.

If your still having problem, you can call us at 609-406-1665. Our technical support team is available by phone weekdays from 9-5PM.

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You can have as many links as you want in the text of your e-card. Our formatting tool enables you to create links to email address or other web sites. It also enables you to Bold and Italicize selected text.

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Yes. All members can send an unlimited number of e-cards, invitations and surveys per month.

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View our creating groups online tutorial or follow the instructions below.

1. Sign in and choose E-Cards / Address Book from the navigation menu

2. Click the 'Add Group' button

3. Name your Group something you will easily remember when you go to send your card

4. Highlight all of the people on the left that you want to add to the group (Ctrl + click on each name) or click the text link for 'Select All'.

5. Click the 'Add' button

6. Once you have finished, click the 'Add New Group' button

Now you can easily send an e-card to this group. On the send card screen, select 'Add Group(s)' and then check the box next to the group name. Click 'Add Groups to Send List' and all of the email addresses will be inserted into your send list.

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Yes. When you send an e-card, the email your e-card recipient sees will have your name and email address. If your e-card recipient clicks 'reply' to your email, their email will come to you.

Our system requires that your email address be valid for your e-cards to be sent.

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We have over 1000 cards in the system and we add new designs every month which can easily be found on your members' welcome screen and when you are choosing a card design. The designs are a mix of formal and casual business e-cards based on our members requests and needs.

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No. Create your e-card and then type your email addresses or copy your email address list from another program. Make sure there is only one email address per line.

For example:
info@corpnote.com
member_services@corpnote.com
support@corpnote.com

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Create your e-card and then type your email addresses or copy your email address list from another program. Make sure there is only one email address per line.

For example:
info@corpnote.com
member_services@corpnote.com
support@corpnote.com

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Yes. Follow these steps:

1. Sign into your account.
2. Go to E-Cards/Sent Cards in the navigation.
3. Find the card and click 'View Card.'
4. Under the text 'Send a copy of this card to:' there is a drop down menu where you can select to resend the card to people who didn't pick it up.

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The only thing that has stopped employees from sending e-cards to other employees is that some IT departments will block employee emails that have an IP address different than their mail servers. As long as your email server will accept mail from employee email addresses that don't originate from your IP -- then all will be OK.

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Yes, you can have as many links as you want.

To make a hyperlink in your e-card, go to the Compose screen and...

1. Select the text you want to link
2. Click on the "Insert/Edit Link" button
3. enter the URL web address (or email address) you want to link to

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1. Log in to the corpnote system at http://www.corpnote.com
2. Using the navigation bar at the top of the screen,
go to E-cards > Sent Cards and find the card you want to copy.
3. Click the 'copy card' button to the right of that card.
4. A copy of your card will appear and you may now modify it as you wish.

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Our tutorials have screen shots of what the email and e-card look like to the recipient.

If you are a member, you can send your self a card.

If you are not a member, visit our e-card demo and click the 'Send' button. You will be presented with a screen that shows you how your e-card will look when a person picks up your card.

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Yes.

You can create a simple link that you can paste into an email or newsletter, that takes people directly to your card, invite or survey.

Just look for the "Direct Link" button in your Sent Cards account, Invitation Manager or Survey Manager.

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Yes.

You can create HTML code that allows you to easily post an image and link to your CorpNote content, for display on your web page, or on any of the popular 'community' web sites, like MySpace.com, FaceBook.com and Blogger.com.

Just look for the "Direct Link" button in your Sent Cards account, Invitation Manager or Survey Manager.

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There is no limit on the number of e-cards, invitations and surveys that can be sent.

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Many customers have asked why we don't deliver an e-card as part of the email rather than as a link the recipient has to click on. Here's the reason why we do this:

The e-cards you send from our system go out as an email link that the recipients have to click to view, and the e-cards open in a browser window. We do this because many of our e-cards are animated, and our service has several other features which require a web browser and simply won’t work if we used email delivery alone.

We overcome the concern of viruses by clearly identifying you as the sender, and we only encourage permission-based email campaigns to people who will recognize you or your company.

If you wish to use our service to create an e-card, and you want to send the link to view the card via another email software (e.g. Outlook, Goldmine), use our direct link feature. Copy the text in the 'Direct Link' box next to your e-card you want to send and paste that text into your email. Recipients will still need to click to view the card and several of our tracking features are disabled with this method, like showing a list of who views your card.

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You can send a card without creating an address book entry for each recipient by typing the address in the send list box or by using copy and paste from a document containing your email contact list. You can send an e-card to up to 250 email addresses at a time.

If security of your intellectual property is a concern, please note that we do not use/sell any of your contacts, as outlined in our privacy statement.

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In the navigation, go to E-cards > My Custom Signature. On the bottom right is the email address field. Changing this email address will also change your "sign in" email address, as well as your "reply to" email address. You must use this new email address the next time you sign in.

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CorpNote sends an individual email to each of your recipients. No one will see the names or email addresses of your other recipients.

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The master text color setting is on the compose screen in the first box 'Card Style'. This globally changes all the text in the card. If you have already chosen a text color in the Compose Message box, the message box color will be retained for that section.

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Go to E-Cards > My Custom Signature. You can add your name, title, company, company slogan, phone, web site and logo/picture.

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To use the "autofill names" feature, you must have an address book entry with a first name for each recipient you are sending the card to. When your e-card recipients pick up their card, their first name will appear in the greeting. If you do not have a first name for the recipient, your alternate text will appear. If you did not select alternate text, then nothing will appear in the greeting line of the e-card.

For more information, view the composing your e-card tutorial.

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No. Each e-card is sent to individual email address. Your e-card recipients will not see the other people you sent the card to. We do not use CC or BCC int he e-card email.

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Yes. You can upload your own graphics or photos to use as a card. The size must not exceed 400 px wide and 540 pixels high. (We recommend using 400 X 300 as a card size.) You can upload files of the following type: .gif, .jpg, .png, and .bmp. The image file size must be less than 130KB.

Click here for a tutorial on how to upload custom cards into your account.

Click here for step-by-step tutorials on how to create custom cards using a variety of software solutions.

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Yes, we can create a set of custom e-cards for you. Contact CorpNote through our account services form or call us at 609-406-1665.

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Yes. Our group plans offer this ability. Click here to learn more.

If you need help with graphic design, please call our art department at 609-406-1665.

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Click here to view step-by-step instructions on creating custom e-cards.

Guidelines for creating a custom e-card:

• Files must be saved with the correct .jpg, .gif, .png or .bmp file extension
   
• File size must be less than 130 KB per image
   
• Image width must be at least 400 pixels wide
   
• Image height must be between 250 and 400 pixels high
   
• Files must be saved at 72 dpi (pixels per inch)
   
• Image must be saved as RGB color mode
   

Click here for tutorials with pictures on how to create, upload and manage custom e-cards.

Step-by-Step Instructions for:
Adobe Photoshop and Adobe Photo Elements
Magix Photo Clinic 5.5
Microsoft PowerPoint
 

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Yes, you can share your custom cards with any CorpNote member.

1. Go to My Account > Share Cards
2. Enter the email address of the CorpNote member and click the button to share your cards. When they sign in to their account, they will see your custom cards when they go to send a new card.

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Our system requires that the file not be larger than 400 pixels wide. You cannot set up the file to be sized in pixels in PowerPoint. To get around this, make sure you are sizing the file correctly in inches. With your custom card open click File, then Page Setup in PowerPoint. Click the 'Slides sized for:' drop down menu in the upper right of the window and select Custom. Make sure the width is 5.57 inches and the height is 4.17 inches. This is equivalent to 400 pixels wide by 300 pixels high. You should be able to upload your custom card with this file size.

Read our creating an e-card in Powerpoint tutorial to learn more.

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You can create your own invitation design for your e-card in any graphic program and then export it as a .JPG, .BMP, or .GIF image. Click here for the tutorial that provides instruction for card size and file type etc.

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Yes. Please call our art department at 609-406-1665 for details and pricing. You can also read our 2009 blog on 'Custom Animated Holiday Cards' which provides more details on what goes into a custom designed e-card.

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Yes. Please call our art department at 609-406-1665 for details and pricing.

We can help you with custom e-cards with animation and sound as well as assist you in designing your an entire company account design.

You can also read our 2009 blog on 'Custom Animated Holiday Cards' which provides more details on what goes into a custom designed e-card.

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When you find an e-card design that you use often and want to retrieve quickly, check the box under the e-card thumbnail image and then click the 'add to favorites' button.

If you are viewing e-cards in the e-card viewer, you can click the 'add to favorites' button under the large image of the e-card.

Your favorite e-cards will now appear in your Favorites box when you click the 'Create a Card' button in the upper left of your screen.

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Click here to view the tutorial.

Step 1. After signing in, select E-Cards/My Custom Signature from the navigation.

Step 2. Enter all of the information you might want to include on your e- cards. The next time you compose an e-card, the fields for which you have entered information will appear with checkboxes next to them so you can select the items you want to include in the signature of your e-card.

Important: Changing your email address on this screen will also change your sign-in email address. You must use this new email address the next time you sign in.

Notes:

All e-cards will show your most recent signature. People who view your e-card after you save your changes will see these adjustments. This is helpful if you have changed your phone number, web site address, title etc. so your e-card recipients will always see the most current information.

Changing your signature information does not change your billing information.

Any changes you make will appear to all e-card recipients, including e-cards you have sent in the past.

If you have a web site, enter the web site address and click the test button to confirm that you have entered it correctly.

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View the 'My Favorite Styles' tutorial

From the navigation menu choose E-Cards / My Favorite Styles.

Choose your favorite font face, size, text color, card color and frame color or design. If you want this style to appear as the default for all e-cards you create, check the box. If you do not select this box, you can still easily choose these card style preferences when creating an e-card by selecting the checkbox that says 'Use Custom Card Style.'

Choose the Signature items, such as Name, Title etc., that you want to appear in your e-card as a default.

Choose the desired width for our e-card tools. This is great for people who use wider monitors and want to make the most of their screen space.

Choose the Compose Options you use most often, so those tools are easily accessible to you each time you create an e-card.

Don't forget to click the 'Save Your Custom Style' button to save your changes.

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You can add a sign-in box to any page on your web site by adding the HTML table below. Copy the code, and paste it into your web page source code. The table can be stylized to match your web site, as long as you do not change the form data.

Important — Group Members: In order for your group to see your custom interface, CLICK HERE to get your company's customized Group sign-in form. (You may be prompted to sign in if you have not already done so.)

Detailed instructions:
1. click on the text in the box and "select all" (Ctrl+a)
2. "copy" (Ctrl+c)
3. "paste" into your web page source code (Ctrl+v)

<form method="post" action="https://secure.corpnote.com/members/enter.asp"><br><table width="300"><tr><td colspan="2" align="center"><b>E-Card Sign In</b></td></tr><tr><td align="right">email:</td><td><input type="Text" name="Email" size="25" class="formbox" value=""></td></tr><tr><td align="right">password:</td><td><input type="Password" name="Password" value="" size="25" class="formbox"></td></tr><tr><td align="center" colspan="2"><input type="submit" name="Sign In" value="Sign In" class="formButtonsBold"></td></tr><tr><td align="center" colspan="2"><a href="https://secure.corpnote.com/members/reminder.asp">Forgot your password?</a></td></tr></table></form>

4. you may stylize the table any way you wish, as long as you do not change the form data

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Yes. Our group plans offer this ability. Click here to learn more.

If you need help with graphic design, please call our art department at 609-406-1665.

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In the navigation, go to E-cards > My Custom Signature. On the bottom right is the email address field. Changing this email address will also change your "sign in" email address, as well as your "reply to" email address. You must use this new email address the next time you sign in.

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CorpNote considers spam to be unsolicited bulk email messages, and this is strictly prohibited. All members that use the CorpNote system must agree to our Terms of Use, which clearly detail our no-spam policy.

One of the ways we combat spam is by clearly identifying the sender of any e-card that is sent through our system. All e-cards are sent with the member's account name displayed as the sender. This helps e-ard recipients recognize our member's correspondence, and it discourages anonymous use.

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When we created CorpNote, we considered various delivery methods and chose to use the "email invitation" model because it offered several benefits:

• By clicking on an invitation, CorpNote shows you who actually views your e-card. Embedding tracking links in emails is a practice that we rejected for spam and privacy issues.
  
  
• Our invitations can be read by non-html email software; embedded e-cards would not be visible to those recipients.
  
  
• More recipients can view your e-card because it won't be rejected by SPAM filters or Proxy servers that don't allow embedded graphics in emails.
  
  
• By launching a web browser to view the e-cards, we can provide a richer, more stable viewing environment. This includes Flash multimedia and video in our e-cards.
  

Additionally, we are seeing a shift in how people are picking up their email (Blackberries, handheld cellular devices, etc.) and increasingly strict email filtering by corporations, that don’t allow html email or severely restrict it.

Our service enjoys a good click-through percentage because we practice and encourage “good email manners”: we clearly identify you as the sender, and we only encourage permission-based email campaigns to people who presumably will recognize you or your company.

There are many reasons people don’t open an email; with CorpNote (because we use the browser click-through) you can see who views your card, and easily resend to just those who didn’t view it, sending it out a second time as a text-only email that is easily delivered.

As with postal mail, you have to compare the cost with the effectiveness of actually reaching your intended recipient. If you use a good subject line, and the people you are sending to recognize your company, then E-cards (even with a click-through) are a great way to effectively and efficiently get your message out.

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Everyone's SPAM filters are set differently. To help alleviate this problem, find this person in your address book and click the modify button. Set the 'email type' to text-based. The next time you send a card to this person, they will receive a text based email without graphics.

Reasons for using a text-based email:

• In corporate environments, emails with images can sometimes be blocked


• Allows people with text-based email clients to still receive an online E-Card


• Emails containing images can sometimes be misconstrued as Spam and are blocked

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First, make sure the email address you are using to sign into our system is a valid email address. Our system requires that your email address be valid before an e-card can be sent.

If your email is valid, then the problem could be due to your recipient's SPAM filters or the program they use to receive email. To help alleviate this problem, find this person in your address book and click the modify button. Set the 'email type' to text-based. The next time you send a card to this person, they will receive a text based email without graphics.

Reasons for using a text-based email:

• In corporate environments, emails with images can sometimes be blocked


• Allows people with text-based email clients to still receive an online E-Card


• Emails containing images can sometimes be miscontrued as Spam and are blocked

Other problems that can occur. If your 'From' address is not valid, our system blocks the email from being sent. In some situations, if you send an E-card from yourself to yourself, your email server may block it as SPAM.

If your still having problem, you can call us at 609-406-1665. Our technical support team is available by phone weekdays from 9-5PM.

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Yes. When you send an e-card, the email your e-card recipient sees will have your name and email address. If your e-card recipient clicks 'reply' to your email, their email will come to you.

Our system requires that your email address be valid for your e-cards to be sent.

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This may be due to spam filters or rules set up by individual IT departments. In some cases, your e-card notification is getting through to the recipient but they aren't clicking the link to view the e-card.

In either event, here are some tips on resolving the issue. Make sure:

• your email address, that you sign in with, is a valid email address. Our system will not send email from an invalid email address.
  
• your subject line clearly states the purpose of the e-card
  
• you try the 'send this email as Text Only' when you select your card recipients
  

If you're still having trouble, contact CorpNote Technical Support through our online support form or call M-F 9am-5pm est 609-406-1665.

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What may be happening is that your company email rules or SPAM filters are strict, and are blocking your CorpNote emails from being received.

When you send an e-card from our system, it gets sent from our server, using your email address as the 'from ' and 'reply to' email address. Your email administrator might block emails from being received, which contain a company email address, that it knows it didn't send. You will need to contact your email administrator and ask them to allow (white list) email from the domain names and IP Addresses we send from, which are:

www.corpnote.com
63.87.231.157

mx2.imgate.lhhost.com
63.123.237.40

tuckersisland.lhhost.com
63.87.231.157

Finally, the bank of I.P. email server addresses that we send from needs to be white-listed as a range: 63.123.237.0/24.

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Automatic SPAM filters work on many levels, but there are some simple things you can do to improve your chances of getting through.

One of the easiest things to do is follow some simple rules when you create your subject line (which is on the 'SEND' page of CorpNote).

- Avoid using question marks (?), exclamation marks (!) or double-quotes (") in your subject line. Combinations of these increase your SPAM rating. Double and triple exclamations are a no-no.

- Avoid phrases like e-card, online greeting card, etc. Unfortunately SPAMMERS have used this phrase to often to get people to open malicious messages, and some SPAM companies are filtering indiscriminately.

If you have a "white list" that allows you to add senders to your allowed email list, then you can add the CorpNote email servers and IP Addresses to this list, telling your computer that it is OK to receive messages. Our server information is:

www.corpnote.com
63.87.231.157


mx2.imgate.lhhost.com
63.123.237.40


tuckersisland.lhhost.com
63.87.231.157

If you use some of the popular free email services like hotmail or gmail, and you aren't receiving Corpnote emails sent to yourself, try adding youself to your address book.

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Many customers have asked why we don't deliver an e-card as part of the email rather than as a link the recipient has to click on. Here's the reason why we do this:

The e-cards you send from our system go out as an email link that the recipients have to click to view, and the e-cards open in a browser window. We do this because many of our e-cards are animated, and our service has several other features which require a web browser and simply won’t work if we used email delivery alone.

We overcome the concern of viruses by clearly identifying you as the sender, and we only encourage permission-based email campaigns to people who will recognize you or your company.

If you wish to use our service to create an e-card, and you want to send the link to view the card via another email software (e.g. Outlook, Goldmine), use our direct link feature. Copy the text in the 'Direct Link' box next to your e-card you want to send and paste that text into your email. Recipients will still need to click to view the card and several of our tracking features are disabled with this method, like showing a list of who views your card.

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In the navigation, go to E-cards > My Custom Signature. On the bottom right is the email address field. Changing this email address will also change your "sign in" email address, as well as your "reply to" email address. You must use this new email address the next time you sign in.

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CorpNote sends an individual email to each of your recipients. No one will see the names or email addresses of your other recipients.

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No. Each e-card is sent to individual email address. Your e-card recipients will not see the other people you sent the card to. We do not use CC or BCC int he e-card email.

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There are several ways to receive help. We ask that you start with this FAQ (Frequently Asked Questions) section, which addresses our most common help requests.

Technical support:
If you are having difficulties or errors in running the CorpNote system, you may submit a help request via our Priority Technical Support page. This helps us more accurately diagnose the problem and we will follow up by email or phone within 24-48 hours.

Billing/Account support:
If you have a billing or other account related question, contact us through our Account Services department.

If your matter requires immediate attention, you can call us at 609-406-1665. Our technical support team is available by phone weekdays from 9-5PM. Since the CorpNote system was built in-house, with no outsourcing, you can be assured you will be speaking to a knowledgable representative.

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Yes. We prefer initial communication by email so we can most efficiently gather the information we need to answer your question or problem before we contact you. Click here for more information on how to submit a support request.

If your matter requires immediate attention, you can call us at 609-406-1665. Our technical support team is available by phone weekdays from 9-5PM. Since the CorpNote system was built in-house, with no outsourcing, you can be assured you will always be speaking to a knowledgable representative.

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Our business hours are weekdays from 9AM-5PM E.S.T.

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CorpNote has 2 types of membership:

1. Individual Memberships are 14.99 per month.

2. Company Plans cost $6.29/month per user (or less), and have a one-time, non-refundable $350 set-up fee. Volume discounts apply for companies with more than 50 users. CorpNote Company Plans is a month-to-month subscription with no long term commitment. You only pay for users in your company that choose to activate their account. [learn more]

Once you establish either type of CorpNote account, your credit card will automatically be invoiced the appropriate amount per month. You may cancel at any time by following our online cancellation procedure.

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When you sign up for a CorpNote account, you will enter your credit card information via our secure order page. We accept American Express, Discover, MasterCard, and Visa. Once you establish a CorpNote account, your credit card will automatically be charged monthly on your billing anniversary date, which can be found on the 'My Account' screen. You may cancel at any time by following our online cancellation procedure.

We will accept a business check as payment for the $350 Company Plan set up fee, or if you wish to pre-pay any Corpnote membership for a 12 month period.

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Your monthly CorpNote membership allows you to send an unlimited number of E-cards, invitations and surveys, unlike other services that charge you based on the number of recipients or events you are managing.

We limit the number of addresses you can send a single card to, at a time, to 200 recipients, to prevent SPAMMERS from using our service. Members that have been in good standing for 60 days may request that this limit be raised to 1,000 recipients per card.

You can view a list of Company Plan and Individual membership features by clicking here.

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Your credit card statement should reflect the appropriate monthly charge based on your type of membership.

If you are a group member, you can view a list of the individual members for which you were billed. Sign into your account and select My Account / Manage Users from the navigation menu. Click on 'View Past Invoices.'

If you have a question about a charge to your card, please call us at 609-406-1665.

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You can add a sign-in box to any page on your web site by adding the HTML table below. Copy the code, and paste it into your web page source code. The table can be stylized to match your web site, as long as you do not change the form data.

Important — Group Members: In order for your group to see your custom interface, CLICK HERE to get your company's customized Group sign-in form. (You may be prompted to sign in if you have not already done so.)

Detailed instructions:
1. click on the text in the box and "select all" (Ctrl+a)
2. "copy" (Ctrl+c)
3. "paste" into your web page source code (Ctrl+v)

<form method="post" action="https://secure.corpnote.com/members/enter.asp"><br><table width="300"><tr><td colspan="2" align="center"><b>E-Card Sign In</b></td></tr><tr><td align="right">email:</td><td><input type="Text" name="Email" size="25" class="formbox" value=""></td></tr><tr><td align="right">password:</td><td><input type="Password" name="Password" value="" size="25" class="formbox"></td></tr><tr><td align="center" colspan="2"><input type="submit" name="Sign In" value="Sign In" class="formButtonsBold"></td></tr><tr><td align="center" colspan="2"><a href="https://secure.corpnote.com/members/reminder.asp">Forgot your password?</a></td></tr></table></form>

4. you may stylize the table any way you wish, as long as you do not change the form data

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Yes. Our group plans offer this ability. Click here to learn more.

If you need help with graphic design, please call our art department at 609-406-1665.

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If you renew your group membership WITHIN 60 days from the date your account was cancelled, there is a $100 account activation fee. You will then be able to re-activate all of your company's users and you will immediately see all of your personal account settings.

If you renew your group membership AFTER 60 days from the date your account was cancelled, there is a $350 account activation fee. You will need to reset your personal settings and re-enter your company's users.

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If you have 1 person using CorpNote and do not want to brand the web site, then the $14.99/month membership can be used for companies as well as individuals.

The charge for the Company plan allows multiple people in your company to have accounts, and gives you the ability to rebrand the graphics/colors and links on our site, to look like your company has its own e-card system. Ongoing costs are $6.29/month per user, and you can switch users on or off based on need for a particular month.

There is no cost per email/recipient, and you are not limited to how many e-cards, events or surveys you send and manage.

Our tracking capabilities enable you to see who clicks through to view a card, and when someone replies to an event or survey, you can see their response in real time in your account.

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Yes. Please call our art department at 609-406-1665 for details and pricing.

We can help you with custom e-cards with animation and sound as well as assist you in designing your an entire company account design.

You can also read our 2009 blog on 'Custom Animated Holiday Cards' which provides more details on what goes into a custom designed e-card.

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Your credit card statement should reflect the appropriate monthly charge based on your type of membership.

If you are a group member, you can view a list of the individual members for which you were billed. Sign into your account and select My Account / Manage Users from the navigation menu. Click on 'View Past Invoices.'

If you have a question about a charge to your card, please call us at 609-406-1665.

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You can add a sign-in box to any page on your web site by adding the HTML table below. Copy the code, and paste it into your web page source code. The table can be stylized to match your web site, as long as you do not change the form data.

Important — Group Members: In order for your group to see your custom interface, CLICK HERE to get your company's customized Group sign-in form. (You may be prompted to sign in if you have not already done so.)

Detailed instructions:
1. click on the text in the box and "select all" (Ctrl+a)
2. "copy" (Ctrl+c)
3. "paste" into your web page source code (Ctrl+v)

<form method="post" action="https://secure.corpnote.com/members/enter.asp"><br><table width="300"><tr><td colspan="2" align="center"><b>E-Card Sign In</b></td></tr><tr><td align="right">email:</td><td><input type="Text" name="Email" size="25" class="formbox" value=""></td></tr><tr><td align="right">password:</td><td><input type="Password" name="Password" value="" size="25" class="formbox"></td></tr><tr><td align="center" colspan="2"><input type="submit" name="Sign In" value="Sign In" class="formButtonsBold"></td></tr><tr><td align="center" colspan="2"><a href="https://secure.corpnote.com/members/reminder.asp">Forgot your password?</a></td></tr></table></form>

4. you may stylize the table any way you wish, as long as you do not change the form data

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Here is how you would change your event information and then notify the recipients that the event information has changed:

1. Go to E-Cards > Invitation Manager, and click 'Modify Event' next to the event you want to change. Make your changes and then click the 'Modify This Event's Information' button on the bottom of the page. Your changes have now been saved.

2. Go to E-Cards > Sent Cards, and click 'View Card' on the e-card that contains the invitation. In the Card Details box, use the 'Send a copy of this card to:' feature to select All Recipients. [Hint: also use this feature to resend an invitation or card to anyone who did not pick up the card the first time.]

A copy of the card will be created, addressed to the original individuals or group. You can now click the 'Compose' button to change the card text to something like "Important: This event has been postponed, etc."

- - - - - - - - -

Alternate method:

1. After you modify the event information, go to E-Cards > Invitation Manager and click the 'Responses' button for the event. At the top and bottom of the screen select "Send an e-card to: (All respondents, people who said Yes). This creates a blank card addressed to the group that you can design, compose and send with the follow-up information.

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Yes. All members can send an unlimited number of e-cards, invitations and surveys per month.

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Here are some of the benefits that make our service valuable to you:

Save Time ~ the system automatically tracks event responses and collates the results into concise attendance lists

Improve Branding ~ the guest is presented with a consistent and memorable professionally-branded image throughout the invitation process

Get Better Response Rates ~ as opposed to traditional email or postal mail, the online system lets you know who picks up a card, and lets you easily follow up to just those who have (or have not) responded or opened the invitation

Easy Continued Contact ~ once guest names and email addresses are input and grouped, future marketing and correspondence is fast, easy and professional

Save Money, Improve Relationships ~ beyond just managing events, the online system can be used for day-to-day correspondence with colleagues, friends and family. There are hundreds of cards available for holidays, events and occasions which are a cost-effective alternative to postal mail

Innovative Customer Service ~ the Online Survey tool lets you easily create, send and track online surveys. The web-based delivery and response has been highly effective in getting people to respond, and is a valuable, easy-to-use tool for any professional looking to improve customer feedback.

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You can send an event reminder to your guests by signing into your account and
1. Select the 'Invitation Manager' from the navigation menu
2. Click to View your responses
3. Under the guest summary, there is an option 'Send an e-card to' and select the group of people you wish to send the reminder to.
4. An e-card will immediately be addressed to those people.
5. You can now design, compose and send your new e-card.

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You can track how many cards have been opened (viewed) in your account overview, and by whom. The Invitation tracker only shows people that have responded to your invitation via the EZ RSVP link.

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No. Invitations to one event can be sent over many e-cards. If you have 1,000 invitees, you can easily copy your e-card and send the same invitation to as many people as you like. You are still managing only 1 event.

Your address book can have an unlimited number of contacts. You can create Groups, which allow you to address e-cards quickly.

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You can send one e-card that contains text links to multiple events by linking directly to the response form for each event in a text link, in the message of your e-card. (The person would have to respond individually to each event – you cannot respond to multiple events at once.)

The text could look like this:

You’re invited to a Seminar.

Please click on the sessions you want to attend
and provide your contact information.

Session 1 on September 1 at 9:30
“How to Gain Customers”

Session 2 on September 1 at 11:30
“Converting Sales”

Session 3 on September 1 at 1:30
“Happiness Equals Success”

(this sample points to the same event, but you could link to different events.)

To get the direct link for each event:
1. create your events or sessions under Invitations > Create an Event
2. when you events are created, go to Invitations > Manage Responses and click the 'Direct Link' button for your first event. Copy the 'Direct Link for Email' and return to your e-card.
3. Highlight the text you want to link, and use the "Insert/Edit Link" button to paste the direct link for your first event.
4. Repeat this for your remaining events or sessions.

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CorpNote is a subscription-based suite of online business communication tools that lets you build and maintain great business relationships, and save time and money by using internet technology. CorpNote uses Online Greeting Cards, uniquely designed for business, to send and track messages, and to deliver event invitations and surveys.

As a member, you will have full access to our unique library of e-card designs, which you can then customize with your message. All of our art is original, and we offer a wide variety of styles and genres, entertaining or serious, photos, illustrations or musical animations...all designed to help businesses communicate better!

When you send an E-cards (or invitation or survey) your recipients receive an email notification that they click on to view your card, which is displayed in a web browser. The email notice you send can be customized and sent as HTML ("pretty") or plain text. This assures you a high success rate of delivery, getting past the dreaded corporate SPAM filters! (Some other services send a card or newsletter embedded in an email, and many company SPAM filters block this type of message.)

Click here to view the video demos on our Tutorials page to learn more.

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CorpNote has 2 types of membership:

1. Individual Memberships are 14.99 per month.

2. Company Plans cost $6.29/month per user (or less), and have a one-time, non-refundable $350 set-up fee. Volume discounts apply for companies with more than 50 users. CorpNote Company Plans is a month-to-month subscription with no long term commitment. You only pay for users in your company that choose to activate their account. [learn more]

Once you establish either type of CorpNote account, your credit card will automatically be invoiced the appropriate amount per month. You may cancel at any time by following our online cancellation procedure.

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When you sign up for a CorpNote account, you will enter your credit card information via our secure order page. We accept American Express, Discover, MasterCard, and Visa. Once you establish a CorpNote account, your credit card will automatically be charged monthly on your billing anniversary date, which can be found on the 'My Account' screen. You may cancel at any time by following our online cancellation procedure.

We will accept a business check as payment for the $350 Company Plan set up fee, or if you wish to pre-pay any Corpnote membership for a 12 month period.

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Your monthly CorpNote membership allows you to send an unlimited number of E-cards, invitations and surveys, unlike other services that charge you based on the number of recipients or events you are managing.

We limit the number of addresses you can send a single card to, at a time, to 200 recipients, to prevent SPAMMERS from using our service. Members that have been in good standing for 60 days may request that this limit be raised to 1,000 recipients per card.

You can view a list of Company Plan and Individual membership features by clicking here.

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You may cancel your membership at any time by completing our cancellation form. An email will then be sent to you, which contains a link. You must click on this link to finalize the cancellation process.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

If you cancel your membership within 4 days of your next billing date, you will not be billed for the next month's billing cycle.

If you cancel within 10 days of joining, you will receive a full refund.

If you renew your membership within 30 days of canceling, you can continue using the CorpNote system without losing your preferences, address book, e-card history, events, surveys or saved favorites.

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We are so sure that you are going to LOVE CorpNote, that we offer a 100% money-back guarantee for our individual CorpNote subscribers. If you are not COMPLETELY satisfied, just cancel your CorpNote account via our on-line account cancellation form within ten (10) days of joining. We will promptly refund your credit card.

If you wish, please let us know why you are dissatisfied before you cancel. We will try our hardest to resolve any issues you may be having.

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You may cancel your membership at any time by completing our cancellation form. An email will then be sent to you, which contains a link. You must click on this link to finalize the cancellation process.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

If you cancel your membership within 4 days of your next billing date, you will not be billed for the next month's billing cycle.

If you cancel within 10 days of joining, you will receive a full refund.

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Your credit card statement should reflect the appropriate monthly charge based on your type of membership. If you have a question about a charge to your card, please call us at 609-406-1665.

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Sign into your account and access the Survey Manager by clicking on the navigation (My Account / Billing and Password) at the top of any screen.

On the lower left side of the screen under 'Additional Plan Options,' you will see links to 'upgrade' or 'learn more' about each of our plans.

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To see our plan comparison page which lists all of our features, click here.

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No. We do not have a minimum sign up requirement. You can sign up for one month, use the service, and then cancel 4 days prior to your monthly billing date and you will only be charged for your one month of use.

For more about our terms, visit http://www.corpnote.com/about/terms.asp

For more about cancellation policies, visit http://www.corpnote.com/help/cancelAccount.asp

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We do store the names and email addresses of your card recipients so you can view who picks up your cards and so you can maintain your address book. We DO NOT do anything with the information you maintain in our system, unless we are required to do so by law.

For more information on privacy, visit http://www.corpnote.com/about/privacy.asp

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CorpNote Online Greeting Cards was first offered to the public in February 2004. The company that created CorpNote is Set Now Solutions and we have been in the Internet development business since 1996. Visit our web site at www.setnow.com.

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Here are some of the benefits that make our service valuable to you:

Save Time ~ the system automatically tracks event responses and collates the results into concise attendance lists

Improve Branding ~ the guest is presented with a consistent and memorable professionally-branded image throughout the invitation process

Get Better Response Rates ~ as opposed to traditional email or postal mail, the online system lets you know who picks up a card, and lets you easily follow up to just those who have (or have not) responded or opened the invitation

Easy Continued Contact ~ once guest names and email addresses are input and grouped, future marketing and correspondence is fast, easy and professional

Save Money, Improve Relationships ~ beyond just managing events, the online system can be used for day-to-day correspondence with colleagues, friends and family. There are hundreds of cards available for holidays, events and occasions which are a cost-effective alternative to postal mail

Innovative Customer Service ~ the Online Survey tool lets you easily create, send and track online surveys. The web-based delivery and response has been highly effective in getting people to respond, and is a valuable, easy-to-use tool for any professional looking to improve customer feedback.

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1. Sign in with the email address and password you used for your account.
2. You will be presented with a form to renew membership.
3. Enter your credit card information.

When your card is approved, you will regain access to your account. If you renew within 60 days, you will see your address book, signature settings, saved cards, message helper messages, and favorites/preferences.

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If you renew your group membership WITHIN 60 days from the date your account was cancelled, there is a $100 account activation fee. You will then be able to re-activate all of your company's users and you will immediately see all of your personal account settings.

If you renew your group membership AFTER 60 days from the date your account was cancelled, there is a $350 account activation fee. You will need to reset your personal settings and re-enter your company's users.

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CorpNote is priced per month for unlimited use. We do not charge by number of E-cards sent or by how many Event Invitations or Surveys you are managing (like some other sites do!).

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Yes, you can upgrade at any time and all of your settings will be retained.

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If you have 1 person using CorpNote and do not want to brand the web site, then the $14.99/month membership can be used for companies as well as individuals.

The charge for the Company plan allows multiple people in your company to have accounts, and gives you the ability to rebrand the graphics/colors and links on our site, to look like your company has its own e-card system. Ongoing costs are $6.29/month per user, and you can switch users on or off based on need for a particular month.

There is no cost per email/recipient, and you are not limited to how many e-cards, events or surveys you send and manage.

Our tracking capabilities enable you to see who clicks through to view a card, and when someone replies to an event or survey, you can see their response in real time in your account.

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Some members only use CorpNote for the winter holidays or other special one-time occassions.

When you join, your credit card will be billed monthly until you cancel. If you are just sending e-cards for the holiday, you will need to cancel your membership 4 days prior to your billing date. (You can view your billing date by going to My Account > Billing and Password). For example, if you join on 12/15/09, you need to cancel on 1/11/2010 to not be billed for the next month of service. Here is a link to our cancellation form. http://www.corpnote.com/help/cancelAccount.asp

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CorpNote is a subscription-based suite of online business communication tools that lets you build and maintain great business relationships, and save time and money by using internet technology. CorpNote uses Online Greeting Cards, uniquely designed for business, to send and track messages, and to deliver event invitations and surveys.

As a member, you will have full access to our unique library of e-card designs, which you can then customize with your message. All of our art is original, and we offer a wide variety of styles and genres, entertaining or serious, photos, illustrations or musical animations...all designed to help businesses communicate better!

When you send an E-cards (or invitation or survey) your recipients receive an email notification that they click on to view your card, which is displayed in a web browser. The email notice you send can be customized and sent as HTML ("pretty") or plain text. This assures you a high success rate of delivery, getting past the dreaded corporate SPAM filters! (Some other services send a card or newsletter embedded in an email, and many company SPAM filters block this type of message.)

Click here to view the video demos on our Tutorials page to learn more.

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No. Unlike other online greeting card services, CorpNote is designed for business use. Advertising tends to be annoying and dilutes your company message.

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Yes. We are committed to bringing you the world's best online electronic greeting card and invitation service designed especially for business. As a member, you will receive our E-newsletter, Notable News, which will give you full details about new features and enhancements as they roll out. Some of the plans CorpNote has for the near future are:

• Regular additions to the variety of e-cards available


• Productivity tools for automating your most common tasks


• Message helpers


• Surveys you can create to be included with your e-cards

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Yes! If you would like to be the first to be notified about CorpNote's new features and plans, please sign up for our free E-newsletter, Notable News.

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Our business hours are weekdays from 9AM-5PM E.S.T.

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You can add a sign-in box to any page on your web site by adding the HTML table below. Copy the code, and paste it into your web page source code. The table can be stylized to match your web site, as long as you do not change the form data.

Important — Group Members: In order for your group to see your custom interface, CLICK HERE to get your company's customized Group sign-in form. (You may be prompted to sign in if you have not already done so.)

Detailed instructions:
1. click on the text in the box and "select all" (Ctrl+a)
2. "copy" (Ctrl+c)
3. "paste" into your web page source code (Ctrl+v)

<form method="post" action="https://secure.corpnote.com/members/enter.asp"><br><table width="300"><tr><td colspan="2" align="center"><b>E-Card Sign In</b></td></tr><tr><td align="right">email:</td><td><input type="Text" name="Email" size="25" class="formbox" value=""></td></tr><tr><td align="right">password:</td><td><input type="Password" name="Password" value="" size="25" class="formbox"></td></tr><tr><td align="center" colspan="2"><input type="submit" name="Sign In" value="Sign In" class="formButtonsBold"></td></tr><tr><td align="center" colspan="2"><a href="https://secure.corpnote.com/members/reminder.asp">Forgot your password?</a></td></tr></table></form>

4. you may stylize the table any way you wish, as long as you do not change the form data

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We do store the names and email addresses of your card recipients so you can view who picks up your cards and so you can maintain your address book. We DO NOT do anything with the information you maintain in our system, unless we are required to do so by law.

For more information on privacy, visit http://www.corpnote.com/about/privacy.asp

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CorpNote Online Greeting Cards was first offered to the public in February 2004. The company that created CorpNote is Set Now Solutions and we have been in the Internet development business since 1996. Visit our web site at www.setnow.com.

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Click here to view our current newsletter, view back issues and sign up or unsubscribe from our newsletter.

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A Referral Code allows us to credit an organization with the sale of a new membership, or enables us to track the effectiveness of our marketing efforts.

Referral Partners

CorpNote works closely with civic and non-profit organizations, offering a portion of the setup fee back to an organization, for every new Company Plan member that they refer.

If you are interested in becoming a Referral Partner, please call Michael Miller in our Member Services department for more information. (609-406-1665)

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CorpNote will never sell, distribute or make public your personal profile, e-card correspondence or email addresses, unless necessary to comply with legal proceedings, to protect and defend the legal rights or property of CorpNote and its members, or to enforce CorpNote's Terms of Use.

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When we created CorpNote, we considered various delivery methods and chose to use the "email invitation" model because it offered several benefits:

• By clicking on an invitation, CorpNote shows you who actually views your e-card. Embedding tracking links in emails is a practice that we rejected for spam and privacy issues.
  
  
• Our invitations can be read by non-html email software; embedded e-cards would not be visible to those recipients.
  
  
• More recipients can view your e-card because it won't be rejected by SPAM filters or Proxy servers that don't allow embedded graphics in emails.
  
  
• By launching a web browser to view the e-cards, we can provide a richer, more stable viewing environment. This includes Flash multimedia and video in our e-cards.
  

Additionally, we are seeing a shift in how people are picking up their email (Blackberries, handheld cellular devices, etc.) and increasingly strict email filtering by corporations, that don’t allow html email or severely restrict it.

Our service enjoys a good click-through percentage because we practice and encourage “good email manners”: we clearly identify you as the sender, and we only encourage permission-based email campaigns to people who presumably will recognize you or your company.

There are many reasons people don’t open an email; with CorpNote (because we use the browser click-through) you can see who views your card, and easily resend to just those who didn’t view it, sending it out a second time as a text-only email that is easily delivered.

As with postal mail, you have to compare the cost with the effectiveness of actually reaching your intended recipient. If you use a good subject line, and the people you are sending to recognize your company, then E-cards (even with a click-through) are a great way to effectively and efficiently get your message out.

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We do store the names and email addresses of your card recipients so you can view who picks up your cards and so you can maintain your address book. We DO NOT do anything with the information you maintain in our system, unless we are required to do so by law.

For more information on privacy, visit http://www.corpnote.com/about/privacy.asp

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ABSOLUTELY NOT. We keep all of your information private unless we are required to by law or you provide us with written permission.

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View our online survey tutorial with pictures or follow these easy steps:

1. Go to E-Cards > Survey Manager and click on the 'Create New Survey' button.

2. Enter your survey name and the opening text that you want your survey respondents to see.

3. Select the information you want to require from your users such as name, email and company. To make your survey responses 'anonymous', do not check any of the boxes.

4. Select the number of questions your survey contains. You can have up to 20 questions.

5. For each question you have a combination of choices.

You can select whether you want the response to be radio buttons (one selection) or checkboxes (mulit-select) and then enter your answer labels. (Note: Only boxes with information in them will show on the survey.)

You can select the checkbox next to 'Use Comments Box' and you can add or not add a label to appear above the box.

With the above 2 options, you can use one or the other or both. Experiment and see what works best for you. You can always change it.

6. Enter the confirmation message that your survey respondents will see when they are finished.

7. You can then Save your survey or Save Changes / Preview. If you click the 'Change Question Order,' your survey will be saved and you can change the order of your questions.

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You can create up to 20 survey questions and they can be single, mulit-select or an open text answer. You can also combine a single or multi-select answer with an open text answer within the same question.

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Create an e-card as you normally would. Tilt down the 'Survey' bar and select the survey you want to associate with your e-card or click the button to 'create a new survey'. (view the tutorial) Click 'Save Changes' to add the survey to your e-card.

Send your e-card as normal. Your e-card recipients will be able to click on the Survey link to respond to your survey.

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Sign into your account and access the Survey Manager by clicking on the navigation (E-Cards / Survey Manager) at the top of any screen.

You will see a list of the surveys you have in the system and how many responses you have received for each.

Click on the 'Responses' button. You will now see a list of all responses. Click the view modify button next to any response for which you want to see the detailed response.

You can view an aggregate of your survey responses by clicking on the 'View All Responses' button. You will see each of your questions and the associated responses with graphs for the single or multi-select answers. You can also print your responses or download an excel file with your results by clicking either of those buttons on the top right of this screen.

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Yes. Sign into your account and access the Survey Manager by clicking on the navigation (E-Cards / Survey Manager) at the top of any screen.

You will see a list of the surveys you have in the system and how many responses you have received for each.

Click on the 'Responses' button and then click the 'View All Responses' button. You will see each of your questions and the associated responses with graphs for the single or multi-select answers. You can also print your responses or download an excel file with your results by clicking either of those buttons on the top right of this screen.

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Sign into your account and access the Survey Manager by clicking on the navigation (E-Cards / Survey Manager) at the top of any screen.

Find the name of the survey they are responding to and click on the 'Responses' button. Click the 'Add Response' button. Type their answers to the survey and then click the 'Submit Response' button.

Their answers have now been added for that survey.

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Yes. All members can send an unlimited number of e-cards, invitations and surveys per month.

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Here are some of the benefits that make our service valuable to you:

Save Time ~ the system automatically tracks event responses and collates the results into concise attendance lists

Improve Branding ~ the guest is presented with a consistent and memorable professionally-branded image throughout the invitation process

Get Better Response Rates ~ as opposed to traditional email or postal mail, the online system lets you know who picks up a card, and lets you easily follow up to just those who have (or have not) responded or opened the invitation

Easy Continued Contact ~ once guest names and email addresses are input and grouped, future marketing and correspondence is fast, easy and professional

Save Money, Improve Relationships ~ beyond just managing events, the online system can be used for day-to-day correspondence with colleagues, friends and family. There are hundreds of cards available for holidays, events and occasions which are a cost-effective alternative to postal mail

Innovative Customer Service ~ the Online Survey tool lets you easily create, send and track online surveys. The web-based delivery and response has been highly effective in getting people to respond, and is a valuable, easy-to-use tool for any professional looking to improve customer feedback.

Was this FAQ helpful? Yes No

We are so sure that you are going to LOVE CorpNote, that we offer a 100% money-back guarantee for our individual CorpNote subscribers. If you are not COMPLETELY satisfied, just cancel your CorpNote account via our on-line account cancellation form within ten (10) days of joining. We will promptly refund your credit card.

If you wish, please let us know why you are dissatisfied before you cancel. We will try our hardest to resolve any issues you may be having.

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You may cancel your membership at any time by completing our cancellation form. An email will then be sent to you, which contains a link. You must click on this link to finalize the cancellation process.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

We require this two-stepped approach for your protection - it provides evidence that the individual terminating the account is authorized to do so.

If you cancel your membership within 4 days of your next billing date, you will not be billed for the next month's billing cycle.

If you cancel within 10 days of joining, you will receive a full refund.

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