Frequently Asked Questions - Search Results

ACCOUNT FEATURES

How do I track and manage my eCards?
Can I add comments to an eCard that no one else sees?
What is the 'Info' button for when I am composing or sending my eCards?
Are invitations and surveys included in my eCard membership?
Can the CorpNote system look like my web site?
How does CorpNote compare with eCard services like Constant Contact, Hallmark, American Greetings and Plaxo?
Do you have an automatic birthday reminder service?
How do I schedule anniversary eCards to be sent on a person's anniversary?
How can I post an anniversary eCard in social media?

ADDRESS BOOK

How do I add email addresses to my address book?
Can I import email addresses from my contact manager software into my CorpNote address book?
How do I track and manage my eCards?
How do I stop my cards from going into my recipient's 'SPAM' bin?
Why are my eCards not getting through to my recipients?
How do I create send lists so I can easily send to groups of people?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
Do you use the email addresses in my address book?
How many email addresses can I have in my address book?
How can I find out if any of my contacts have an upcoming birthday or anniversary?
How do I add new contacts to an existing group in my address book?
Am I able to import my contacts from MS Outlook into my CorpNote address book?
How can I delete a category of people in my address book, without having to check each individual contact?
Can I send eCards without creating a CorpNote address book or importing my contacts?
How do I know if my eCard recipient's email address is valid?
Can I import email addresses into my address book if I don't have Microsoft Outlook?
How will I know if I sent an eCard to an email address that no longer exists?
What information can I provide for each contact in my address book?
What do I use the start date for in the address book?
How can I search for contacts I imported into my address book on a specific date?
How can I unsubscribe from a CorpNote member's email list?
How can I export my Macintosh Address Book contacts, so I can import into CorpNote?

BILLING AND PASSWORDS

I am having problems signing in. What do I do?
How do I pay for membership?
How do I cancel my membership?
How do I end my membership?
How do I know what users I was billed for last month?
How do I know what I was billed last month?
Is there a minimum sign-up period, or a minimum number of months, that I have to pay for membership?
What payment types do you accept?
How do I renew my membership?
How much does it cost to renew my Company membership?
How can I get an invoice (receipt) for my CorpNote membership payment?
Can I cancel my account at any time if I am not satisfied?
How am I billed for your service?
I only want to use your system for a month. How can I do that?
How do I change my credit card information?
Can I sign up for just one month to send holiday eCards?
Is there a long term commitment to join CorpNote?
Is there a contract or can I cancel at any time?

BROWSER SETTINGS

Why do I need to allow Cookies to use your web site?
Does your service use pop-up windows?
Why can't I see the navigation bar or drop-down menus?

COMPANY MEMBERSHIP

How much does it cost to join?
How do I pay for membership?
What is included in my monthly membership?
How do I know what users I was billed for last month?
Can the CorpNote system look like my web site?
How much does it cost to renew my Company membership?
Can my company join CorpNote using an "Individual Membership"?
Do you provide custom eCard and Invitation design services?
How can I create an eCard that all of my company members can use?
Can I allow my company users to use custom cards I have created and block all CorpNote eCard designs?
Is there a way for our employees to access a few eCards that we pre select?

COMPANY USER ADMINISTRATION

How do I know what users I was billed for last month?
Is there a way for our employees to access a few eCards that we pre select?

CUSTOMIZING MY SETTINGS

How do I add an eCard design as a favorite?
How do I create my signature that appears at the bottom of my eCards?
How do I set a default custom eCard style for all eCards I create?
Can the CorpNote system look like my web site?
How do I change the FROM email address on my eCards?
How do I add my contact information so it appears at the bottom of my eCards?

eCARDS - CREATING AND SENDING

How do I create an eCard?
How do I search for an eCard design?
How do I add an eCard design as a favorite?
When I compose an eCard, what options do I have for formatting the text of my message?
Can I insert text from another program into my eCard?
Can I use HTML code when composing my eCard message?
Can I insert a hyperlink to a web site or email address in my eCard message?
How many people can I send my eCard to?
How do I address my eCard?
How do I schedule my eCard to be sent on a future date?
How do I set a default custom eCard style for all eCards I create?
Can I add comments to an eCard that no one else sees?
Why is my eCard not sending?
Is there a limit to the number of eCards, surveys or invitations I can send?
What is the difference between sending my eCard as "Display in Browser" versus "Display in Email Inbox"?
Can CorpNote design eCards for me?
How do I stop my cards from going into my recipient's 'SPAM' bin?
Why are my eCards not getting through to my recipients?
How many links can I put in my eCards?
Are invitations and surveys included in my eCard membership?
How do I create send lists so I can easily send to groups of people?
When I send an eCard or invitation, will the email have my return email address?
How many eCard designs do you currently have? How often do you change or add eCard designs?
Do I have to add people to my CorpNote address book to send an eCard?
How do I create a one-time send list?
Can I track who has not responded to an eCard and resend it to them?
Can I send eCards to employees within my own company?
Can I have links in my eCard text?
How do I make a Copy of an eCard I have sent?
What does my eCard look like to my eCard recipients?
Can I directly link to an eCard, event, or survey?
Can I put a link to my eCards in Facebook, Twitter or other social media channels?
Is there any limit to the number of eCards that can be sent?
Can I send eCards without creating a CorpNote address book or importing my contacts?
How do I change the FROM email address on my eCards?
Will my eCard recipients see the email addresses of the other people I sent the eCard to?
How do I get the "Dear" person's name to be the same color as the eCard text?
What can I include in the signature line of my eCard?
How do I get a person's first name to appear in the Greeting line of my eCard?
If I send an eCard to multiple recipients, will they all see each other's names and email addresses?
Can I include social media links in my eCards?
How do I make an eCard into a coupon?
Can I add my logo to an eCard or invitation?
Can I save eCard designs or favorites for future use?
How do I turn an eCard into an online invitation or survey that people can respond to?
Do you charge per eCard, survey or invitation?
To post a social media eCard, why do I need to send the eCard to myself first?
Can I post an eCard in social media sites like Facebook, Twitter and Google+?
If I post an eCard in a social media channel, like Facebook or LinkedIn, will I know how many times it was viewed?
If I post an eCard in a social media channel, can I control who sees who sees my eCard?
Do eCards I post in social media websites expire?
Can I post an eCard on another person or company's Facebook page?
Why would I want to post an eCard in social media?
Can I change my eCard once I send it or post it on a social media channel?
What is the cost per eCard?
Do you have sample eCards?
How can I see a sample of eCard designs before making a commitment?
How do I add my contact information so it appears at the bottom of my eCards?
Can I get a listing of who has picked up eCards that I send?
If I send an animated eCard, will my recipients be able to open the eCard on their mobile devices (i.e. iPhone, iPad, etc.)?
How does CorpNote record my eCards 'pickup' information?
Why can't my recipients view my eCard when they click on the link in the email they received?
Can I send eCards, invitations or surveys from my mobile device?
How do I create an eCard template?
How do I create an invitation eCard template?
How many eCard templates can I have?
Can company administrator's share eCard templates?
Can a company account administrator create card text for the message helper to be used by their company members?
Can I save favorite eCard text to be used in other eCards?
Is there a way to view the Holiday eCard selections you offer before we pay?
When do you release new holiday eCard designs?
How can I post a Birthday eCard in social media?
Can the greeting eCards be delivered within an email message so that the recipients don't need to click on a link?
Why are 'Scheduled Cards' with a date before today in my saved cards bin? Shouldn't they have been sent?
I'm using Internet Explorer and I can't edit the text of my card...
How can I export my Macintosh Address Book contacts, so I can import into CorpNote?
How can I create an eCard that all of my company members can use?
How much can I customize the text and style of an eCard?
Do eCards, surveys and invitations work on mobile devices?
Is there a way for our employees to access a few eCards that we pre select?
How can I send an eCard with my company logo?
How can I create an eCard with several different photos or graphic images?
Do your eCards display on mobile devices? Can I send an eCard from my mobile device?
Can I personalize the message in the text area individually for each recipient?

eCARDS - USING YOUR OWN ARTWORK

Can I upload my own eCard designs?
Can CorpNote design eCards for me?
Can the CorpNote system look like my web site?
How do I create my own custom eCards?
Can Individual CorpNote Members share their custom designed eCards with other CorpNote Members?
Is it possible to upload our own custom designed graphic for an invitation or do we have to use one of your eCard designs?
Do you provide custom eCard and Invitation design services?
Can I use my own artwork or photos as an eCard?
Can I upload my own photos or artwork to be used as my eCard design?
How can I send an eCard with my company logo?
How can I create an eCard with several different photos or graphic images?

EMAIL AND SPAM

What is CorpNote's policy on spam?
What is the difference between sending my eCard as "Display in Browser" versus "Display in Email Inbox"?
How do I stop my cards from going into my recipient's 'SPAM' bin?
Why are my eCards not getting through to my recipients?
When I send an eCard or invitation, will the email have my return email address?
Why aren't my eCards reaching my recipients - why aren't they getting picked up?
Why can't I receive eCards sent to myself or to other people in my company?
My eCards are going into SPAM. What can I do to reduce this?
How do I change the FROM email address on my eCards?
Will my eCard recipients see the email addresses of the other people I sent the eCard to?
If I send an eCard to multiple recipients, will they all see each other's names and email addresses?
How do I know if my eCard recipient's email address is valid?
How can I use my email program, like Outlook and gmail, to follow up on sent eCards?
How do I change my email address that my eCard recipients see and respond to?
What happens if a recipient's email address is incorrectly input and sent?
How will I know if I sent an eCard to an email address that no longer exists?

FREE eCARDS

Are the free eCard designs all of the designs that you have?
Do you have free eCards?
What is the difference between free eCards and paid memberships?
Can I send an online invitation and manage an event using your free eCard system.
The CorpNote logo is on the free eCard notice that my recipient's see. Do you have your logo on paid memberships?
Do you have sample eCards?
How can I see a sample of eCard designs before making a commitment?

GETTING TECHNICAL SUPPORT

How do I receive support / help?
Is there someone I can talk to for support?
What are your office hours?

INVITATIONS

What do I do if the event information sent with an invitation has changed?
Are invitations and surveys included in my eCard membership?
Why should I use CorpNote to manage my invitations and responses when I could just use my email program and other software on my computer?
How do I send an event reminder?
Can the invitation response manager track how many invitations have been opened, or just how many people have responded?
What if I have several eCards for the same event, will I have to manage separate invitation lists for the one event?
Can I have multiple events on the same day that people can individually sign up for?
When I send an invitation to someone, how many additional guests can they include in their response?
How do I view my invitation responses?
How do I add a view map option to my invitation?
Do you charge per eCard, survey or invitation?
What do I do if people respond (RSVP) to my invitation by phone or cancel after they said yes?
Do you charge per event or per online invitation?
Can I send different eCards, at different times, for the same event?
Can I use Surveys in combination with an Online Invitation?
What is the difference between an Invitation List and a Guest List?
I have sent several invitations with multiple guests on each invitation. Is there a consolidated invitation list that I can use to see who did not pick up the eCard and who did not respond?
Can I download my event guest list into MS Excel format?
Can I set an attendee limit for my event invitations so I won't get responses after I reach my limit?
When someone responds to my event invitation, can I receive an email notice?
If I manually add an attendee response to my event, will my invitation list be updated?
Can I respond for someone who is on my invitation list?
When I send an invitation, can I stop recipients from forwarding to people who are not on my invitation list?
How do I send an invitation again to those who picked up the invitation eCard but have not responded?

MEMBERSHIP

What is CorpNote?
How much does it cost to join?
How do I pay for membership?
What is included in my monthly membership?
How do I cancel my membership?
What is CorpNote's satisfaction guarantee?
How do I end my membership?
How do I know what I was billed last month?
How do I change my individual membership to a company membership?
How can I find out which CorpNote membership plan would be right for me?
Is there a minimum sign-up period, or a minimum number of months, that I have to pay for membership?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
How long have you been in the eCard, online invitations and surveys business?
How do I renew my membership?
How much does it cost to renew my Company membership?
Is your service priced per eCard, number of recipients or number of events or surveys being managed?
If I want to upgrade from an individual plan to a company plan, can I convert my existing account so I don't lose any information?
Can my company join CorpNote using an "Individual Membership"?
I only want to use your system for a month. How can I do that?
What is the cost per eCard?
Can I sign up for just one month to send holiday eCards?
Is there a contract or can I cancel at any time?

MISCELLANEOUS

What is CorpNote?
Is there any advertising on paid memberships?
Will CorpNote be adding features to the system?
Can I sign up for CorpNote's electronic newsletter even if I am not a member?
What are your office hours?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
How long have you been in the eCard, online invitations and surveys business?
How can I subscribe or unsubscribe from the CorpNote newsletter?
If I send an animated eCard, will my recipients be able to open the eCard on their mobile devices (i.e. iPhone, iPad, etc.)?

PRIVACY AND SECURITY

How does CorpNote use my account and address book information?
What is the difference between sending my eCard as "Display in Browser" versus "Display in Email Inbox"?
Does CorpNote store my email addresses from my eCards or address book to market its services? Does CorpNote sell any of the information it collects?
Do you use the email addresses in my address book?

SURVEYS

How do I create a survey?
How many survey questions can I have?
How do I send my survey?
How do I view my survey responses?
Can I download my survey results as an excel file?
What if someone calls me with their survey response?
Are invitations and surveys included in my eCard membership?
Do you charge per eCard, survey or invitation?
Can I use Surveys in combination with an Online Invitation?
Do you charge per survey or by how many responses I receive?
Can I add, modify or delete individual responses to surveys?
Can I download my survey responses into MS Excel format?
When someone responds to my online survey, can I receive an email notice?

TERMS OF SERVICE

What is CorpNote's satisfaction guarantee?
How do I end my membership?
Why are 'Scheduled Cards' with a date before today in my saved cards bin? Shouldn't they have been sent?
Is there a contract or can I cancel at any time?

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CorpNote - eCards, Online Invitations and Online Surveys for Business
P.O. Box 565 | Fountainville, PA 18923 | 609-406-1665 | Hours: Monday - Friday, 9am - 5pm Eastern
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