Frequently Asked Questions

Can I cancel my account at any time if I am not satisfied?

Answer: 

Yes, you can cancel your account at any time.

For new members who are not satisfied with our service, just cancel within 10 days of joining and you will receive our full money-back guarantee. Keep in mind that any eCards you have sent during your membership will not be able to be viewed by your recipients as soon as you cancel your account. 
 
For members who have been with us for longer than 10 days, the date you sign up is your renewal date. For example, if you sign up on August 8th, your next billing date is September 8th. To not be charged for your next billing cycle, you need to cancel at least 2 days prior to your renewal date. You can see your renewal date at any time by going to My Account > Billing and Password.


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