Frequently Asked Questions

Can I import email addresses into my address book if I don't have Microsoft Outlook?


Yes. You can import email addresses from any program that lets you create a comma-delimited (fields separated by commas) text file or a CSV (comma separated values) file. You can even create your own text file of contact information. Just follow the instructions provided in our importing contacts tutorial.
Here are the basics. Sign into your account and follow these steps:
1. In the navigation, go to My Account > Address Book 
2. Click on the ’Import Contacts’ button.
3. Choose the option for "Import from all other programs and from text files."
4. Follow the instructions and click the continue button.
5. You will then be presented with a confirmation screen to review your email addresses before your new contacts are imported.

If you are having difficulty, please contact our Customer Support team.
Get step by step instructions by viewing our address book tutorial.


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