Frequently Asked Questions

Why can't my recipients view my eCard when they click on the link in the email they received?

Answer: 

If you delete an eCard from your Sent Cards bin, then the recipient cannot view the eCard. This applies to both eCard delivery methods: email inbox or click through to view the eCard in a browser.
 
Make sure your membership has not lapsed. eCards will not display for members who are inactive.


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