Frequently Asked Questions

What happens to my scheduled cards (or scheduled recurring cards) if my membership becomes inactive?

Answer:

If you have eCards scheduled to be sent on a future date, and your account becomes inactive (because you cancelled, or your credit card became invalid), then they will not be sent. We delete any scheduled cards for past dates, for inactive accounts, so even if you reactivate your account, you wil not see these cards.

If you have recurring eCards scheduled and your membership becomes inactive, your scheduled cards will not be sent. 

CorpNote reatins your account data for a grace period of 60 days. If you re-activate your account within that time window, all of your settings will be restored, and recurring cards will resume ON THE DAY FOLLOWING your account re-activation.

Note: Any account that has been inactive for 60 days is subject to deletion of all saved data, including saved and scheduled cards, address book entries, images and saved preferences/settings. For Multi-user members and Single Users with the Custom Interface options, new setup fees will be charged.


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