Frequently Asked Questions

What if someone calls me with their survey response?

Answer: 

Sign into your account and go to Surveys > Manage Responses and follow these steps:

  1. Find the name of the survey they are responding to and click on the 'Responses' button.
  2. Click the 'Add Response' button that is towards the top of the screen.
  3. Type their answers to the survey and then click the 'Submit Response' button.

Their answers have now been added for that survey.


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