Answer: This may be due to spam filters or rules set up by individual IT departments. In some cases, your eCard is getting through to the recipient but we were unable to record that the eCard was picked up. For more details, see our tutorial on choosing your email format.
In any event, here are some tips on resolving the issue. Make sure:
What is CorpNote's policy on spam?
What is the difference between sending my eCard as "Display in Browser" versus "Display in Email Inbox"?
How do I stop my cards from going into my recipient's 'SPAM' bin?
Why are my eCards not getting through to my recipients?
When I send an eCard or invitation, will the email have my return email address?
Why can't I receive eCards sent to myself or to other people in my company?
My eCards are going into SPAM. What can I do to reduce this?
How do I change the FROM email address on my eCards?
Will my eCard recipients see the email addresses of the other people I sent the eCard to?
If I send an eCard to multiple recipients, will they all see each other's names and email addresses?