Frequently Asked Questions

Can I track who has not responded to an eCard and resend it to them?

Answer:

Yes. Follow these steps:

1. In the navigation, go to eCards > Sent Cards

2. Click the thumbnail of the eCard you want to view/resend. (eCards that have not been viewed by any of the recipients will have a gray 'closed envelope' icon next to them.)

3. If a sent eCard has not been viewed by at least 1 recipient, in the options drop down menu you will see an option for 'Copy Card - Add All Who Did NOT Pick Up'.

4. Select this option and you will have created a copy of the original eCard that you can edit. It will be pre-addressed to every original recipient that did not pick up your card.

5. Edit the eCard as you wish and send it!


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