Address Book - Importing Contacts

Access your address book by clicking on the navigation (eCards / Address Book) at the top of any screen. Click the 'Import Contacts' button and a pop-up window will appear in which you can select the contact manager from which you want to import contacts. You will then see instructions.

Click on the program name to see sample instructions:

• Outlook
• Outlook Express
• ACT!
• Other Program

Once your contacts have been viewed by our system, you can preview them and make changes to contacts before finalizing the import into our system. See Example. If a contact doesn't have an email address, it will not be imported.

When your contacts have been imported, you will see a report with details about:

• The total number of contacts processed
• The number of contacts added
• The number of contacts already in your address book
• The number of contacts skipped because they did not have an email address or the email address was invalid.

For long lists, click the blue number and you will see that section of the report. See Example. If your contacts did not import at all, your exported file may have errors in it and you may want to try our 'Other Program' instructions.

If you need additional help, please refer to our Frequently Asked Questions or complete our Priority Email Support Form.