Survey Manager

Find out what's important to your clients and employees with Online Surveys

The Survey Manager allows you to electronically manage survey responses and compile results to create reports in any format you choose. You send an eCard which contains a survey response form that your respondents complete online. The Survey Manager automatically records responses in your account, and allows you to print a detailed report of survey responses on an individual or aggregate basis and in a variety of formats.

There are three steps to using the Survey Manager:

Step 1. Create a Survey

Create your survey by going to eCards > Survey Manager in the navigation menu. Enter your survey questions. You can select to include up to 20 questions that can be single answer, multiple choice or open text response.

• Information you require like name, email address and/or company name
  
• You can make surveys anonymous by not requiring any personal information
  
• Combine a comments box with a single or multiple choice answer
  
• Provide a Thank You message that is displayed after survey completion

At any time, preview your survey so you can see what your recipients will see.

Step 2. Compose an eCard with a link to your Survey

You can make any eCard design into an online survey. Just select a design and compose your message. Then use the 'Insert an Online Survey' area on the Compose screen to insert a 'Click Here to Reply' button that links to your survey response form.

Step 3. View and Manage your Responses

You can track your responses in real time and manage your surveys from the Survey Manager. The Survey Manager enables you to:

• View, print and save responses in a variety of formats
• Export survey results as an Excel spreadsheet for use in other programs or reports
  
• Edit responses and manually add responses for people that respond via phone or mail
  
• Easily send follow-up messages to all your respondents

Manage Multiple Surveys

The Survey Manager allows you to create and manage multiple surveys. You can have an unlimited number of surveys and survey responses -- it's all included in your monthly subscription.

If you need additional help, please refer to our Frequently Asked Questions or complete our Priority Email Support Form.