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Frequently Asked Questions
Find out what's important to your clients and employees with Online Surveys
The Survey Manager allows you to electronically manage survey responses and compile results to create reports in any format you choose. You send an eCard which contains a survey response form that your respondents complete online. The Survey Manager automatically records responses in your account, and allows you to print a detailed report of survey responses on an individual or aggregate basis and in a variety of formats.
There are three steps to using the Survey Manager:
Step 1. Create a Survey
Create your survey by going to eCards > Survey Manager in the navigation menu. Enter your survey questions. You can select to include up to 20 questions that can be single answer, multiple choice or open text response.
At any time, preview your survey so you can see what your recipients will see.
You can make any eCard design into an online survey. Just select a design and compose your message. Then use the 'Insert an Online Survey' area on the Compose screen to insert a 'Click Here to Reply' button that links to your survey response form.
Step 3. View and Manage your Responses
You can track your responses in real time and manage your surveys from the Survey Manager. The Survey Manager enables you to:
Manage Multiple Surveys
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