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| Tutorials
Technical Support: Priority Email Support Form Frequently Asked Questions |
Survey Manager
— Sending a Survey
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You can access your Survey Manager by clicking on the navigation (E-Cards / Survey Manager) at the top of any screen.
Create an e-card as you normally would. Tilt down the 'Survey' bar and select the survey you want to associate with your e-card. (see example) Click 'Save Changes' to add the survey to your e-card.
Send your e-card as normal. Your e-card recipients will be able to click on the Survey link to respond to your survey. (see example survey)
To view a real-time demo of how to attach a survey to an e-card and what your recipients will see when they click on the survey link, click here.
Note: If you modify a survey, your changes will be seen on any new e-cards you create. E-cards that you have previously sent cannot be edited; but, when those e-card recipients click to respond to your survey from an e-card they have received prior to your changes, they will see your changed survey information.
We recommend creating an e-card with a survey and sending it to yourself first, so you can see your recipient's experience. Then, if you need to, you can adjust your survey or your e-card as needed. When you're happy with your e-card and survey, go to your 'Sent Cards', find your e-card with the survey and click the 'copy card' button. You now have an exact duplicate of your e-card with the survey link and you can send it to your contacts.
If you need additional help, please refer to our Frequently Asked Questions or complete our Priority Email Support Form.