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| Tutorials
Technical Support: Priority Email Support Form Frequently Asked Questions |
Survey Manager - Managing Responses
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You can access your Survey Manager by clicking on the navigation (E-Cards / Survey Manager) at the top of any screen.
Add, Modify or Delete a Response
Click the 'Responses' button next to the survey in which you want to add or modify
a response or click the 'modify' button to modify a response. (See
example)
If the button says 'No Responses', you can still click it and then be able to
click on the 'add response' button to add a
new person's
response.
To delete a response, click the delete button and you will see a confirm delete
screen. If you click 'Delete Survey', their information will be permanently
removed from your response list.
Survey Reports
You can view responses on an individual or aggregate basis.
Click the 'Responses' button next to the survey for which you want to view responses. (See example)
You will see a report of all responses to your survey. (See example)
To view an individual response, click on the 'View' button next to that person's name.
To view a report of all responses, click on the 'View All Responses' button at the bottom of the list. You will then see a report of all responses in percentages and bar graphs. (See example)
You can then print or download your report by selecting either the 'Print These Results', or 'Download Excel Results' in the drop down list which will provide you with a MS Excel spreadsheet. You can also 'Print All Results,' 'Download Excel Aggregate Results,' and 'Download Excel Individual Results' from the survey manager main page. These options are available under Reports in a drop down list to the right of the survey name.
If you need additional help, please refer to our Frequently Asked Questions or complete our Priority Email Support Form.