Email Newsletter Sign upHoliday Blog Series - End of Year Surveys
By Sarah Miller 12/22/15
Update 4/9/2020: CorpNote 3.0: more tools, more power, more possibilities...
Surveys are included in your monthly membership and they can easily be created in your CorpNote account at no additional cost. So why not give a try! Here are some ideas for end-of-year surveys that will provide meaningful responses so you can plan your next steps.
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Employee Holiday Party Follow Up Survey
All too often, party planners are so busy managing their events that they don't get to spend enough time with their guests at the actual event.
A follow up survey after a company holiday party is a great way to find out what worked and what didn't, what was missing and what was in overabundance. By creating and sending a survey after a party, you'll connect with every guest and give them a chance to provide their impressions of the event — a valuable resource for making next year's event even better!
Customer Service Year-end Survey
Your customers are your greatest asset. They can help you see where your company excels and where you need to improve so you can plan your next steps.
Helpful topics to include in your survey:
- Quality of service the customer received from your company representatives, including sales, customer service and point-of-purchase personnel.
- Quality, reliability and overall satisfaction with the product or service.
- Successful resolution of any problems or concerns.
- Likelihood of doing business in the future or likelihood of recommending your company to others.
Customer Appreciation or Sales Event Follow Up Survey
Customers, clients and business partners love to feel appreciated, and there's nothing more memorable and fun than an all-out 'Thank You Extravaganza'. But after the last guests depart and the confetti is swept away, a follow up survey can tell you a lot about your guest's experience with the event and with your company.
An event follow up doesn't have to be long and detailed — in fact a short and easy to take survey is preferable.
A survey also gives you the opportunity, in a non-pressured way, to remind your guests of the importance of their relationship, and express your interest in doing business with them in the future. It is also a way that you can ask them if they can recommend your company to others, or if they know anyone that they'd like you to contact that has similar business goals.
Learn more about creating your own online surveys in our tutorials.
