Search Results for category "My Account"
For 24/7 answers, we have several online resources that are a good starting point:
To change your credit card for an active (paid) account:
For returning members... [more...]
If you think your email and password are correct: Close your browser and re-open it to clear any 'cookies' that may be interfering with your sign in. Go to the CorpNote home page and click the Sign In button. Enter your email address and password to sign in.
Did you change your email address in your preferences? This is the most common cause... [more...]
To save time, you can set a default custom style for all the holiday eCards, business eCards, email newsletters and online invitations you create. If you set default styles, you can still easily modify each email based on your needs.
To set your default email styles and signature, go to My Account > Preferences.
To view your invoices, go to: My Account > Billing and Password. Click on the "Invoices" tab to see all of your invoices and payment history. You can also view and print individual invoices that display the amount paid and the date they were paid.
Multi-User Plans have consolidated billing and only the plan Administrator will see this... [more...]
Your credit card is automatically billed monthly. Your billing cycle is based on the date you establish your account. To view the date your credit card will be charged, sign in to your account. Your 'Next Billing Date' will appear in the yellow Account Notices box at the top of your account overview page.
You can also view a list of your invoices... [more...]
We do not have a minimum sign up requirement and there is no long-term contract. You can sign up for one month, use the service, and then cancel 4 days prior to your monthly billing date and you will only be charged for your one month of use.
There are two considerations that are important to note... [more...]
Yes. You can join CorpNote to send Holiday eCards (Season's Greetings, New Year's, Thanksgiving eCards etc.) with no long-term membership commitment.
There are three considerations that are important to note.
If you are a Single-User member or a Multi-User Administrator, you may cancel your membership at any time by completing our cancellation form. An email will be sent to you which contains a link. You must click on this link to finalize the cancellation process.
We require this two-stepped approach for... [more...]
When you sign up for a CorpNote account, you will be asked to enter your credit card information via our secure online order page. We accept American Express, Discover, MasterCard, and Visa.
Once you establish a CorpNote account, your credit card will automatically be charged monthly on your billing date, which can be viewed on the... [more...]
Follow these steps to renew your CorpNote membership:
1. Sign in with the email address and password you used for your account.
2. You will be presented with a form to renew your membership.
3. Enter your credit card information.
If your credit card is approved, you will immediately have access to your account.
If you renew within 60 days... [more...]
Your account email address is used as the 'sender' email address when you send eCards and newsletters. If your recipient clicks reply to an email, their reply will go to that email address.
To change your 'From' and 'Reply To' email address:
You can upload up to 200 of your own images to be used in your emails. The accepted formats are .jpg, .gif, .bmp and .png.
Sign into your account and go to My Account > Billing and Password. Click the "Upgrade" tab.
Single User Members have two options for upgrading their CorpNote account:
1. Custom Interface Upgrade
If you only have one user but want to be able to brand the entire CorpNote system with your company logo, colors and footer... [more...]
As a member, you will create your own password that will help to ensure only you have access to your account. Here are some password tips:
If you have any business eCards, email newsletters, online invitations or online surveys scheduled to be sent on a future date, and your account becomes inactive (because you cancelled, or your credit card was declined and not corrected), then they will not be sent. Accounts that are inactive for 60 days are automatically purged of all account data including automated... [more...]
There are several ways that you can include your logo in your business eCards, holiday eCards, email newsletters, online invitations and online surveys.
Option 1 - Your logo can be part of your Signature:
Allbusiness greeting cards, email newsletters and online invitations have the option to include your signature at the bottom. Your logo can appear left, right... [more...]
You can add personal comments, that only you see, to any saved or sent email. Comments are helpful when you want to record the reason you sent an email, how you know the people you sent it to, or whether you posted it in social media, in your blog or on your website etc.
You can also enter personal comments for email templates... [more...]
Your email signature appears at the bottom of every business eCard and email newsletter you create unless you specifically turn it off beneath the "closing" section of the email editor. You can include:
Business eCards, email newsletters and online invitations are sent from our email server, using your email address as the ‘from’ and ‘reply to’ address. When you create an account, the email address used to sign in is the email address that appears to your recipients in their email inbox. We also use the first and last name on the account as the sender name. In other words... [more...]
Set your preferences so you can see all of the options available when you send your first eCard, email newsletter, online invitation or online survey. Also, setting your preferences will substantially reduce the amount of time it takes to create and send emails.
We recommend that you set up the following...[more...]
If you cancel your account, your automated emails will not be sent starting on the effective date of your cancellation. For example, if you cancel on May 15th and your next billing date is May 21st, your automated emails scheduled for May 21st or later will not be sent.
If your account becomes inactive (because you cancelled, or your credit card...[more...]
If you are sending email from your own domain name (i.e. email@example.com), you may have difficulty receiving CorpNote email you send to yourself.
To ensure you receive CorpNote email you send to yourself, or if you want to improve your email getting delivered into your recipient's inbox, we recommend that you 'authenticate' CorpNote as an approved... [more...]
Your email open rate and email deliverability are determined by whether internet service providers and people's SPAM filters let your email through.
Our blog - How to Increase Email Open Rates and Email Deliverability - includes tips for how to...[more...]