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Search Results for category "Online Surveys"

Cost per Online Survey
[Online Surveys]

We do not charge a price per online survey or based on the number of people who reply to your survey. You pay one low monthly membership fee to send an unlimited number of online surveys, holiday and business eCards, online invitations and email newsletters utilizing our email automation tools and email marketing services. The cost per month... more double_arrow  

Email Notifications on Online Survey Responses
[Online Surveys]

At any time, you can add/remove the sending of an email notification to you when someone responds to your online survey. This is especially helpful if you aren't checking your account daily.

When you add or modify your online survey in the survey manager, you will see an option for 'Would you like to receive an email when someone responds?’ The default to this question... more double_arrow  

Downloading Online Survey Responses in MS Excel
[Online Surveys]

You can download an MS Excel compatible file of your online survey responses on an individual or aggregate basis. Technically, the file you download is a .csv comma delimited file that can be imported into other software and mobile apps as well.

Here's how to download your survey results.

 

Can I add, modify or delete individual responses to online surveys?
[Online Surveys]

Yes, you can add, modify and delete online survey responses. Beware that once you modify or delete a response, you cannot reverse that action.

To Add a Survey Response:

Find the online survey for which you want to add a response and then click "Add Response" in the drop-down list.

2. Answer the survey and click the 'Submit Survey Response'.... more double_arrow  

How do I create and distribute an online survey?
[Online Surveys]

Here's the quick answer on how to create surveys that can be distributed via eCard, email newsletter, your website, social media, blog or email program.

Step 1. Sign in and in the navigation, go to Surveys > Create a Survey.

Step 2. Name your online survey, choose your opening text and then select how many questions you want your survey to have... more double_arrow  

Maximum Online Survey Questions
[Online Surveys]

You can create an online survey with up to 20 survey questions. You can get more detailed information from your online survey respondents by combining the multiple choice or rating scale option with a comments box that will appear below it. more double_arrow  

Viewing Online Survey Responses
[Online Surveys]

As soon as your online survey receives a response, you will see the 'view responses' option in the drop down menu next to the survey name. You can also click the button that tells you how many responses you have for that survey.

Here's how to view and manage your online survey responses:

 

What if Someone Calls or Mails in their Online Survey Response?
[Online Surveys]

You can easily add an online survey response, and even modify existing response information, so your survey results are always up-to-date regardless of the source.

Sign into your account and go to Surveys > Manage Surveys. In the drop-down list next to the online survey you want to view, select "Add a Response." You will see the same survey response form as your... more double_arrow  

Sending eCards, Newsletters, Invitations & Surveys from a Mobile Device
[Business eCards  |  Email Campaigns  |  Online Invitations  |  Online Surveys]

Our website is mobile compatible which makes sending business eCards, email newsletters, online invitations and online surveys easier and faster than ever before. Your recipients can also use a computer or mobile device to view and respond to your emails. There is no need to download a separate 'App'. CorpNote is compatible with Mac, PC, iPhone, Android and more... more double_arrow  

Receiving CorpNote Communications on a Mobile Device
[Business eCards  |  Email Campaigns  |  Online Invitations  |  Online Surveys]

Our website is mobile compatible so your recipients can use a computer or mobile device to view and respond to all of your business eCards, email newsletters, online invitations and online surveys. They do not need to download a separate 'App'.

Important Note: Our animated eCards use HTML5 animation, which is the current standard for compatibility. Some... more double_arrow  

Turning eCards or Newsletters into Invitations or Surveys
[Business eCards  |  Online Invitations  |  Online Surveys]

CorpNote seamlessly ties eCards, newsletters, invitations and surveys together into a single tool. To create an Invitation or Survey eCard/Newsletter, first create an event or survey in the invitation or survey manager. The next time you compose an email, you will see a menu that allows you to insert that survey or event as part of your eCard or newsletter. For events, you... more double_arrow  

Does my CorpNote Content Posted in Social Media Websites Expire?
[Business eCards  |  Email Campaigns  |  Online Invitations  |  Online Surveys]

As long as your membership is current and does not lapse, your emails (including eCards, email notices, event RSVP forms, surveys etc.) will be accessible from any direct link you post, including social media channels. If your account becomes inactive, through cancellation or non-payment, your CorpNote content will no longer be available to people who click the link... more double_arrow  

Using eCards and Email Newsletters to Send Online Surveys and Invitations
[Online Invitations  |  Online Surveys]

CorpNote business eCards and email newsletters can contain a link to an online survey response form, an online invitation response form or both. An example of where this might be useful is if a person is having an awards dinner and sends an email newsletter containing an online invitation to their guest list. In the same email, they also include an online survey which asks them to cast... more double_arrow  

Multiple Online Surveys in One Business eCard or Email Newsletter
[Online Surveys]

You can create one business eCard or email newsletter that has links to multiple survey response forms. This is helpful if you want to provide your recipients with a link to more than one survey or if you want them to choose from several surveys based on their type of relationship with your product or service. The way to send one business eCard or email newsletter that... more double_arrow  

Sending Online Survey Reminders
[Online Surveys]

We've made it easy to send an online survey reminder. Follow these steps:

  1. Sign into your account and go to Surveys > Manage Surveys
  2. Choose 'Recipient List' from the drop-down options menu next to the online survey that you want to send a reminder for
  3. In the Recipients Summary box, you have the option to send an eCard or email newsletter... more double_arrow
 

Changing Survey Information
[Online Surveys]

To change your survey, go to Surveys > Manage Surveys, and select 'Edit Survey' from the drop-down menu next to the survey you want to change. Make your changes and click the 'Save Changes' button. Anyone completing the survey after you make your changes will see those changes immediately.

If you have received responses to your survey, we ... more double_arrow  

Resending a Survey to Recipients Who Did Not Respond
[Online Surveys]

Because you could have sent multiple business eCards and email newsletters with a link to your online survey, the instructions for re-sending a survey notice to those that did not respond are different than re-sending a single eCard or email newsletter. Your survey list consolidates all of your recipients into one list and tracks whether they viewed the notice and whether... more double_arrow  

Blocking Forwarding of Surveys
[Online Surveys]

You cannot block people from either forwarding a survey or sharing a survey response form link. You can, however, put text in your survey eCard or newsletter and survey opening text that tells people that your survey is by invitation only and that the survey should not be passed along to others.

 

How do I keep track of who I sent my online survey to?
[Online Surveys]

No matter how many separate business eCards and email newsletters you send with a link to your online survey, your recipient list is automatically consolidated for you. In the survey manager, select ‘Recipient List’ from the drop down menu next to your survey.

This consolidated list enables you to keep track of who has viewed and responded to your survey. You can... more double_arrow  

Sending Survey Follow-Up and Thank You eCards
[Online Surveys]

If you asked for an email address from your survey respondents, you can easily send a follow-up or thank you eCard to the people who responded to your survey.

  1. Sign into your account and go the survey manager.
  2. Find the survey for which you want to send a follow-up eCard. In the drop-down list of options, select "View Responses".

... more double_arrow  

Are there ads on my surveys?
[Online Surveys]

No - CorpNote does not display advertising for other companies, and we minimize all of our branding in order to highlight your company.

For security and transparency, we identify CorpNote as the survey service provider with a small message at the bottom of the survey response form that says "Powered by CorpNote - Digital Marketing Solutions".

 

Can I share a link to my survey or post it on a website or blog?
[Online Surveys]

Yes - you can share a survey in social media, on your website, on your blog and even as a text message.

To share your survey, use our 'direct link' feature to either post or send:

For detailed ... more double_arrow  

Can I send a survey to a group of contacts?
[Online Surveys]

Yes - you can create email lists (groups of contacts) in your address book and quickly send a survey to many people with a single click. Each email list can contain up to 2,500 email contacts – which is the limit of your address book (per account). Please contact us if your list exceeds 2,500 emails and you would like to discuss options.

There are no limits... more double_arrow  

How can I copy the recipient list from one online survey to a new survey?
[Online Surveys]

Every time you send a survey via a CorpNote business eCard or email newsletter, your recipients are added to your recipient list. Select ‘Recipient List’ from the drop-down menu next to the survey on the Manage Surveys screen.

On this page, there is an option in the ‘Send an Email’ drop-down menu to select ‘all people on this list’. Choosing this option will ... more double_arrow  

Can I send a survey to more people after I send my original survey notice?
[Online Surveys]

Yes - you can create a new business eCard or email newsletter or create a copy of the original email that contained the online survey response form link and send it to a new person or email list.

To create a copy of your original eCard or email newsletter, go to Email > Sent Emails and locate the original email you sent with that online survey.... more double_arrow  

Can I send a survey via text message?
[Online Surveys]

Yes - you can text a link to the email you created that provides instructions for your survey or you can text a direct link to the survey response form. This is especially useful for customer service follow ups.

Here are the general steps for texting a survey:

  1. Create your survey in the survey manager and send your survey to yourself or your...
  2. more double_arrow  

Can I copy an existing survey to create a new survey?
[Online Surveys]

Yes, you can create a new survey by copying an existing survey. You can then edit the survey questions and distribute your new survey via business eCard, email newsletter, a website, social media or a text. Go to the Survey Manager and find the survey that you want to copy. In the options drop down menu next to that survey, select 'Copy Survey.' An exact duplicate... more double_arrow  

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