Help Center - Search Results for category "General & Troubleshooting"

Get Tech Support
[General & Troubleshooting]

For 24/7 answers, we have several online resources that are a good starting point:

  [more...]

Does CorpNote have an App?
[General & Troubleshooting]

No - our website is complete mobile compatible, so an app is not necessary. You can send and manage eCards, invitations and surveys from any computer or mobile device. Your recipients can also view your eCards, respond to event invitations and respond to surveys from any device.

 

How do I Subscribe/Unsubscribe from CorpNote's Newsletter?
[General & Troubleshooting]

You can subscribe/unsubscribe from our email newsletter at any time by going to our newsletter subscription page. Our newsletter focuses on a variety of business topics such as internet marketing, customer appreciation strategies, employee recognition programs and more.

We do not share your information...  [more...]

Why does CorpNote require cookies?
[General & Troubleshooting]

Our site uses cookies to save your eCard, event and survey information as well as other preferences you set as you use our website.

Cookies are controlled by your web browser as well as your internet and security settings. If you have cookies turned off as a general setting in your browser, you can still allow cookies to be used specifically on our site. Refer to...  [more...]

Does CorpNote Use Pop-Up Windows?
[General & Troubleshooting]

There are no features on our site that use pop-up windows.

We have kept this to a minimum since some web browsers and Internet service providers offer the option to 'block' pop-up windows to help block annoying advertising. However, you may experience your browser opening a new tab, for instance if you are downloading data from your account. This is normal and...  [more...]

Spam Policy
[General & Troubleshooting]

CorpNote considers spam to be unsolicited bulk email messages, sent to people or email addresses that have not given you express permission to email them. Any use of CorpNote to send what we consider to be SPAM is strictly prohibited. All members that use the CorpNote system must agree to our Terms of Use, which clearly details our no-spam ...  [more...]

Not Receiving eCards Sent to Myself or Other People in my Company
[eCards  |  General & Troubleshooting]

When you send an eCard, CorpNote uses your email address as the 'from ' and 'reply to' email address.

Your email administrator might have an email filter in place that is blocking incoming emails that say they're from a company email address, but are recognized as being sent from another email server. While this is a legitimate practice for ...  [more...]

Reducing eCards going into SPAM
[General & Troubleshooting]

Automatic SPAM filters work on many levels, but there are some simple things you can do to improve your chances of getting your email message through to your recipient.

  [more...]

How will I know if I sent an eCard to an email address that no longer exists?
[General & Troubleshooting]

If an eCard is sent to an email address that is no longer in use, then you will get an email 'bounce back' at the email address you are using for your account. This works just like an email that you send to an inactive email address via regular email.

The email address you use to sign into your CorpNote account is the email address that the bounce back will come...   [more...]

Weird Characters in Email Subject Line
[eCards  |  General & Troubleshooting]

When creating your email subject line, DO NOT copy and paste your text from other software. Hand-type your subject line into the ‘Subject Line’ text box and avoid special characters such as ™. Most email programs do not support the use of all characters, especially ‘smart quote’ characters that Microsoft Word and other programs auto-insert as ...  [more...]

Trouble Signing In
[General & Troubleshooting]

Some possible reasons for not being able to sign in:

If you have forgotten your password, go to the ...  [more...]

CorpNote - eCards, Online Invitations and Online Surveys for Business
P.O. Box 565 | Fountainville, PA 18923 | 609-406-1665 | Hours: Monday - Friday, 9am - 5pm Eastern
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