For 24/7 answers, we have several online resources that are a good starting point:
No - our website is complete mobile compatible, so an app is not necessary. You can send and manage eCards, invitations and surveys from any computer or mobile device. Your recipients can also view your eCards, respond to event invitations and respond to surveys from any device.
You can subscribe/unsubscribe from our email newsletter at any time by going to our newsletter subscription page. Our newsletter focuses on a variety of business topics such as internet marketing, customer appreciation strategies, employee recognition programs and more.
We do not share your information... [more...]
Cookies are controlled by your web browser as well as your internet and security settings. If you have cookies turned off as a general setting in your browser, you can still allow cookies to be used specifically on our site. Refer to... [more...]
There are no features on our site that use pop-up windows.
We have kept this to a minimum since some web browsers and Internet service providers offer the option to 'block' pop-up windows to help block annoying advertising. However, you may experience your browser opening a new tab, for instance if you are downloading data from your account. This is normal and... [more...]
When you send an eCard, CorpNote uses your email address as the 'from ' and 'reply to' email address.
Your email administrator might have an email filter in place that is blocking incoming emails that say they're from a company email address, but are recognized as being sent from another email server. While this is a legitimate practice for ... [more...]
Automatic SPAM filters work on many levels, but there are some simple things you can do to improve your chances of getting your email message through to your recipient.
If an eCard is sent to an email address that is no longer in use, then you will get an email 'bounce back' at the email address you are using for your account. This works just like an email that you send to an inactive email address via regular email.
The email address you use to sign into your CorpNote account is the email address that the bounce back will come... [more...]
When creating your email subject line, DO NOT copy and paste your text from other software. Hand-type your subject line into the ‘Subject Line’ text box and avoid special characters such as ™. Most email programs do not support the use of all characters, especially ‘smart quote’ characters that Microsoft Word and other programs auto-insert as ... [more...]
Some possible reasons for not being able to sign in:
If you have forgotten your password, go to the ... [more...]