Help Center - All Help Files

Technical Support

How do I create an email signature with my logo and website links?

Email Signature Alignment

Cost per eCard

Cost per Online Invitation

Cost per Online Survey

Change Credit Card

Unable to Sign In

Do You Have a Free Trial?

Default Custom Style for All Emails

Payment Invoices and Receipts

How am I Billed for Service?

How do I know which users were included in my bill last month?

Minimum Sign-up Period

Can I sign up for just one month to send holiday eCards?

Membership Cancellation

How do I Pay for my Membership?

Membership Renewal

Changing Your Account Email Address

Can I upload my own images?

Can I upload my own eCard designs?

As a Multi User Administrator, can I limit my users to only use my email templates?

Does CorpNote have an App?

How often do you add new features?

How do I Subscribe/Unsubscribe from CorpNote's Newsletter?

Is there advertising on the emails, invitations or surveys I send?

How do I Upgrade to a Custom Interface or a Multi-User Plan?

Keeping Your Information Private

Can a Company Join with a Single User Membership?

Pricing

What is CorpNote?

How Long has CorpNote been in the Email Marketing Business?

CorpNote's Satisfaction Money-Back Guarantee

What Happens to my Automated Email Campaigns if my Membership Becomes Inactive?

Email Notifications on Online Survey Responses

Downloading Online Survey Responses in MS Excel

Can I add, modify or delete individual responses to online surveys?

How do I create and distribute an online survey?

Maximum Online Survey Questions

Viewing Online Survey Responses

What if Someone Calls or Mails in their Online Survey Response?

How Does CorpNote use my Account and Address Book Information?

Why does CorpNote require cookies?

Spam Policy

Not Receiving Emails Sent to Myself or Other People in my Company

Reducing emails going into SPAM

How will I know if I sent an email to an address that no longer exists?

Weird Characters in Email Subject Line

Can I post eCards, email campaigns, invitations and surveys in social media?

Branding CorpNote to Look Like your Website

Sending Business eCards and Email Newsletters with your Company Logo

Can I add private comments to my emails?

Maximum Number of Recipients per Email

How do I address my emails?

Scheduling eCards and Email Newsletters with Email Automation

Tracking and Managing Emails

How do I create a new email or new eCard?

How do I Search for an eCard Design?

Saving Business eCard Designs as Favorites

Formatting the Message Text in an Email

Can I use HTML in my Email Message?

Inserting Hyperlinks into your Email Message Text

Creating One-Time Send Lists

Can I resend an email campaign?

Copying Sent Business eCards and Email Newsletters

Can I send eCards to employees within my own company?

What can I include in my Email Signature?

Autofill Names in the Greeting Line of my Email

Free Business eCards

Can I include Social Media Links in my emails?

Sending eCards, Newsletters, Invitations & Surveys from a Mobile Device

Why do I not see my eCard design when I copy an eCard?

Why Use CorpNote to Send Business Communications?

When do you release NEW Holiday eCard Designs?

Receiving CorpNote Communications on a Mobile Device

How do I create an email template?

How many email templates can I have?

How do I know if someone views my email?

Turning eCards or Newsletters into Invitations or Surveys

View Count on eCards Posted in Social Media

Controlling Who Sees my eCard on Social Media

Does my CorpNote Content Posted in Social Media Websites Expire?

Can I change an Email that has been Posted in Social Media?

Can CorpNote design eCards or email templates for me?

Will my Recipients See my Email List?

Will my eCards and email campaigns be sent from my email address?

What information should I include for contacts in my Address Book?

What is 'Start Date' used for in the address book?

Email List Unsubscribe

Can't select a Birth/Anniversary date more than 10 years ago

Importing Email Addresses into my Address Book

Maximum Email Addresses in my Address Book

Add New Contacts to an Existing Email List

Easily Delete a Category of Contacts

Adding Contacts to my Address Book

Importing Macintosh Address Book Contacts into CorpNote

Sending Business eCards and Email Newsletters without using the Address Book

Viewing Invitation Responses

Multiple Event Registration in a Single eCard or Email Newsletter

How do my guests add additional guests?

Sending Event Reminders

Changing Event Information

Resending Invitations to Those Who Viewed the Invite But Did Not Respond

Creating an Online Invitation

When someone responds to my event invitation, can I receive an email notice?

Editing Online Invitation Responses

Blocking Forwarding of Online Invitations

How do I keep track of who I invited?

View Map Options in Online Invitations

Attendee Limits for Events

Invitation List vs Guest List

Consolidated Invitation Lists

Downloading Guest List into MS Excel

Using eCards and Email Newsletters to Send Online Surveys and Invitations

Best Time to Send a Business eCard or Email Newsletter

Trouble Signing In

Saving a Business eCard or Email Newsletter for Later

Can I Send an eCard or Email Newsletter via Text Message?

Email Delivery Time

Upgrade to a Custom Interface

What are the logo requirements for the custom interface?

How can I export my Contacts?

Why can't I make my sent business eCard into a template?

Why am I seeing an image that says No Design Selected?

Sending Event Thank You eCards

What is the first thing I should do when I join?

Can I set up automated birthday eCards?

Is there an additional cost to use my own photos or artwork?

Can I use my own images in my online invitations?

Can I add an attachment to my eCard, email newsletter or online invitation?

How do I view open rate statistics for my emails?

Can I create a multi-day event?

Can I make my ‘Save the Date’ eCard into an Online Invitation?

How do I add a guest?

How many guests can I have for each event?

Are there ads on my online invitation?

Can people see my guest list or responses?

Can I share a link to my event or post it on a website or blog?

Are my invitations sent from my email address?

Can I send my invitation to a group of contacts?

How do I copy my invited guest list from another invitation?

Can I invite more people after I send an invitation?

Can I send an invitation via text message?

How do I create an RSVP cut-off date for my event?

How do I add directions for my guests?

How can I cancel my event?

How can I tell who has viewed my online invitation?

How do I format my contacts file for import?

Multiple Online Surveys in One Business eCard or Email Newsletter

Sending Online Survey Reminders

Changing Survey Information

Resending a Survey to Recipients Who Did Not Respond

Blocking Forwarding of Surveys

How do I keep track of who I sent my online survey to?

Sending Survey Follow-Up and Thank You eCards

Are there ads on my surveys?

Can I share a link to my survey or post it on a website or blog?

Can I send a survey to a group of contacts?

How can I copy the recipient list from one online survey to a new survey?

Can I send a survey to more people after I send my original survey notice?

Can I send a survey via text message?

How does email automation work?

How do I view and track automated emails that have been sent?

Why do I have to use email lists for email automation?

What happens to automated emails when a membership lapses?

Can I add or remove an email template from an existing automated email campaign?

How do I stop or delete an automated email campaign?

How do I view scheduled emails in an automated email campaign?

Can I set up a recurring event?

Can I copy an existing event to create a new event?

Can I copy an existing survey to create a new survey?

Instructions for Using our Free Digital Wallpapers

Am I able to BCC an email recipient for compliance purposes?

Do you have email templates?

Cost per Email Campaign

How do I manage unsubscribes from my email list?

How do I import my contacts into email lists?

Email is bouncing back as undeliverable, even though I know the email address is valid

Why are some contacts not imported into my address book?

Can I schedule birthday eCards from contacts I import from a file?

Email thumbnail preview image is not displaying correctly, or not at all

How to view Contacts that have not been assigned to an Email List

'Add Recipients' button is not showing on the Send Email screen

Not Receiving CorpNote Email using my Domain Name in the Email Address

Can I use an Email Preheader?

How do I Improve my Email Open Rates / Email Deliverability?

How do I Remove/Correct Bounced Emails?

How can CorpNote help me Comply with SPAM and Online Commerce Laws?

Can I add my logo and message to your email templates?

Are Email Templates included in my membership?

Do I have to know coding to use your email templates?

How often do you add new email templates?

Can I create my own email templates from scratch?

Can I have more than one Birthday eCard campaign?

Can I schedule Anniversary eCards from contacts I import?

Can I have more than one Anniversary eCard campaign?

How do I add a contact to a birthday eCard campaign?

How do I add a contact to an Anniversary eCard campaign?

How can I automate birthday cards when 2 people share the same email address?

What is the difference between an eCard and an Email Layout?

Do you have sample eCards?

Can I view aggregate statistics for a specific email campaign?

Can I view all emails related to a specific automated email campaign?

Can I resend an email campaign to non-openers?

How do I view aggregate open rate statistics for email campaigns?

How do I view aggregate statistics for automated email campaigns?

Can I use Unsplash Photos in my email designs?

People are not receiving my emails

Can I use Canva images in my email designs?

Can I use Calendly with my email designs?

How do I autofill a contact's name and company in my subject line and preheader?

How do I autofill a contact's name and company in my email?

In which countries is CorpNote available?

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