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Sending Online Survey Reminders

We've made it easy to send an online survey reminder. Follow these steps:

  1. Sign into your account and go to Surveys > Manage Surveys
  2. Choose 'Recipient List' from the drop-down options menu next to the online survey that you want to send a reminder for
  3. In the Recipients Summary box, you have the option to send an eCard or email newsletter
  4. Select the group of people you would like to send the survey reminder to
    • All people on this list
    • People that did not view the online survey
    • People who did not respond
  5. Select an eCard or email newsletter template if you created one
  6. Click the 'Create Follow-Up Email' button to add all of the recipients to your eCard or email newsletter send list

You will now be able to edit and send this follow-up eCard/email newsletter to the selected recipients. CorpNote records the details of the reminder email so you know the day you created it, when it was sent and to whom. You will see that it is a 'follow-up' eCard or email newsletter in your email history list. You can then track pickup and survey responses as usual in that eCard or email newsletter's statistics screen.

menu_book Related Tutorial: Managing Your Survey Recipient List

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