Frequently Asked Questions

Can I add, modify or delete individual responses to surveys?

Yes. This is helpful when someone calls by phone to respond to a survey, or responses are taken by staff if someone doesn't have internet access. Here is how you can manage individual survey responses:
1. In the navigation, go to Surveys > Manage Surveys
2. Find your survey for which you want to change a response and then click "View Responses" in the options drop-down list.
3. Next to each response is an edit icon and a trash icon, for changing or deleting responses. Make your changes and then click "Save Changes"

Review our manage survey responses tutorial for more details.

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