Can I send a survey via text message?
Yes - you can text a link to the email you created that provides instructions for your survey or you can text a direct link to the survey response form. This is especially useful for customer service follow ups.
Here are the general steps for texting a survey:
- Create your survey in the survey manager and send your survey to yourself or your contacts
- Copy the direct link to your email that links to the survey or copy the link that goes directly to the survey response form
- Open the messages app on your mobile device and paste the survey link into a message
For detailed instructions please view our related tutorial.
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