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Can I send a survey via text message?

Yes – you can send a link in a text message to either an eCard that describes the survey and links to it or you can send a link directly to the survey response form. This is especially useful for customer service follow ups.

Here are the general steps for texting a survey:

  1. Create your survey in the survey manager
  2. Copy the direct link to your survey eCard or to the survey response form
  3. Open the messages app on your mobile device and paste the survey link into a message

For detailed instructions please view our tutorial: How to Send an eCard as a Text Message.

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