Help Center

What happens to recurring eCards when a membership lapses?

If you cancel your account, your recurring eCards will not be sent starting on the effective date of your cancellation. For example, if you cancel on May 15th and your next billing date is May 21st, your recurring eCards scheduled for May 21st or later will not be sent.

If your account becomes inactive (because you cancelled, or your credit card expired and wasn’t updated), your recurring eCards will not be sent. When you cancel, or if your payment fails, CorpNote retains your account data for a grace period of 60 days (unless you ask us to delete this information upon termination). During this time, recurring cards will not be sent. For your security, accounts that are inactive for 60 days are automatically cleared of all account data, which means all recurring eCard campaigns and scheduled eCards in your account are permanently deleted.

If you restore your account within the 60-day grace period, your recurring eCards will commence on the day following your account re-activation. So, to avoid interruption of your recurring eCard campaigns, please make sure that your account payment method is up to date, and that you respond to our billing notifications promptly!

Important Note:

If you have chosen the 60 day grace period and re-activate your account within that time period, all of your settings will be restored. This includes recurring eCards which will resume ON THE DAY FOLLOWING your account re-activation.


CorpNote - eCards, Online Invitations and Online Surveys for Business
P.O. Box 565 | Fountainville, PA 18923 | 609-406-1665 | Hours: Monday - Friday, 9am - 5pm Eastern
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