Tutorial: Email Tracking & Resending

Email Tracking & Resending

When you send an email, your email campaign success is tracked in real-time so you can easily see who views your email, which messages get the best response, and how to plan your next steps.

The following tracking information is available for each email you send:

Date and time the email was sent
Total number of recipients including whether it was sent to an email list
How many recipients viewed the email and how many did not
The open rate percentage
Statistics for each recipient including how many times they viewed the email
Whether recipients responded to invitations and surveys included in the email
Whether the email was a 'Follow Up' to an event or survey or a 'Resend'

thumb_up In this tutorial you will learn how to:

View email pickup statistics and responses to associated invitations and surveys
Download email campaign reports for further analysis
Resend an email to people who did not view the email
Copy an email and its 'Address List' to create a new email that is pre-addressed to specific recipients (ie. all original recipients or only recipients who viewed the email etc.)

Start Tutorial: Email Pickup Stats & Reports double_arrow

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