Account Setup keyboard_arrow_right Uploading Images - Manage Uploaded Images


Once you have uploaded an image, you have the option to use it in an email or in your email signature. You can also edit the settings, replace an image or permanently delete an image.

How to Insert Your Images into an Email

  • When you create a new email, or edit a saved one, you can insert an image from your library by clicking the "Insert Image" button at the top of the text editor or by selecting the image icon in the text editor toolbar
  • You can search by size and keyword and sort by date added
  • Click on the image to insert it into your email
  • The image will be inserted wherever you last clicked inside the text editor

How to Edit and Delete Images

  • Go to My Account > My Images and select 'Edit' or 'Delete' from the options menu next to an image
  • If you are editing an image
    • edit the description to contain keywords that will help you search for it when creating an email
    • Multi User Plan Administrators can edit the share of images with members. For example, you may want to share a logo with all of your members to use in their emails or in their email signature
  • If you are deleting an image
    • the image will be permanently deleted and cannot be restored. The image will not appear in sent or saved emails, automated emails or email templates.
    • If you want to update the image (such as a changed logo), consider using the 'Replace Image' function
  • Click the 'Save' button to save your changes

How to Replace Images

  • Go to My Account > My Images and select 'Replace' from the options menu next to an image
  • Choose a file from your device and click Continue
  • Select the desired size(s) for the image. You can only replace the image with one that is the same size or smaller than the original. You will be given the appropriate options.
  • Click the 'Finalize Upload' button
  • On the next screen, edit the image description to contain keywords that will help you search for it when creating an email
  • Multi User Plan Administrators you can edit the 'share' of the image with members that you had set with the original image you are replacing
  • Click the 'Save' button to save your changes

thumb_up Important Notes

  • If you replace an image, emails that are saved, scheduled or are part of a template that contain the old image will display the new image
  • Emails that have already been sent using the old image will display the new image if viewed in a browser and may also display in your recipient's email inbox
  • Thumbnails of sent, saved and template emails will have the old image until you "view" the email

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