Survey Manager keyboard_arrow_right View Related Emails


When you use the survey follow up feature (described in the previous tutorial), you can easily view all emails you have sent for a specific survey such as reminders, thank you's and survey results.

How to View all Emails Related to a Specific Survey

Go to Surveys > Manage Surveys and click the button 'View Related Email' for a specific survey.

  • The email results list will look similar to your 'Sent Emails' history
  • Next to each email is a summary with the date the email was sent, who it was sent to and the open rate
  • If it was a survey follow up, the type of follow up will display
  • Click the 'View Email' button to see the full email as your recipients see it
  • The drop-down menu for each email has the same options that are available for emails in your 'Sent Emails' bin

How to Download a Statistics Report for all Emails Related to a Specific Survey

You can export your email stats as a .csv comma delimited file that can be viewed/imported into other programs for further evaluation.

  • Go to Surveys > Manage Surveys and click the button 'View Related Email' for a specific survey.
  • Click the 'Download Report' button
  • The downloaded file includes the date and time each email was sent, the subject line and preheader, the total recipients and open rate stats, whether the email contained an event and/or survey and your comments.

Next Tutorial: Survey Tips double_arrow

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