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Creating customer loyalty starts with responsive customer service. Following up with a customer after a sale or a service call can help you proactively assess your customer’s satisfaction.

This new survey eCard can be sent with a customer satisfaction survey (or any other survey) to further the conversation with your customers. Customer satisfaction surveys are important for two reasons:

• If the customer had a positive experience, you can duplicate and even find ways to improve that success with future customers. You can also highlight the success with your staff to keep them motivated.
• If the customer had a negative experience, find out as much as you can so you solve the problem and avoid the same situation in the future.

Either way, assessing your customer’s satisfaction can help you move forward more productively!

eCard Category:
Occasions: Surveys

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Teal and gold flourish background stationary online surveys